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Recent Alerts
- D2L Brightspace is unavailable Wednesday August 5, 2026 at 1:00 p.m. to 2:31 p.m.
- CAS issues on Tuesday August 4, 2026, from 7:00 a.m. to 10:20 a.m.
- Wireless authentication issues Friday July 24, 2026 from 8:08pm to 10:18pm
- WiFi outage on July 2, 2026 from 9:17 AM to 9:50 AM
- Relay Email Service Disruption Fri. June 19, 5:00 AM – 10:30 AM
Category Archives: All Categories
Call Pilot Outage
At 10:30 this morning, Call Pilot, Ryerson’s Voice Mail system was out of service for 15 mins. Continue reading
Emergency upgrade to perimeter firewall
The perimeter firewall is scheduled to be upgraded at 6:00 am, Friday, December 17. Continue reading
Posted in All Categories, Internet
Tagged Internet
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System outage on Dec. 28, 8:00 AM – 8:00 PM
On Tuesday, Dec. 28, 2010 between 8:00 AM and 8:00 PM, CCS is planning to upgrade 2 production SAN (storage) appliances to the latest version of the software, as well as applying a number of patches. Continue reading
Posted in All Categories, eHR, eResources, my.ryerson, RAMSS, RMail
Tagged eHR, email, my.ryerson, RAMSS
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Major systems restored after a switch failure at 9:30 AM
As of 10:30 AM this morning, the my.ryerson portal, RAMSS, eHR, Library eResource and other applications were returned to service following the outage that began at 9:30 AM. Continue reading
Posted in All Categories, eHR, eResources, my.ryerson, RAMSS
Tagged eHR, my.ryerson, RAMSS
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Major system outage due to a switch failure
At approximately 9:30 AM this morning, there was a switch failure within the storage area network that supports many of Ryerson’s core systems. Continue reading
Posted in All Categories, eHR, eResources, my.ryerson, RAMSS
Tagged eHR, my.ryerson, RAMSS
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Perimeter Firewall Reboot
CCS has scheduled a reboot of our Internet gateway firewall to correct problems related to high-bandwidth video streaming over CANet. Continue reading
Posted in All Categories, Internet, network
Tagged Internet, network
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Momentary VoIP Phone and Voice Mail Outage
At around 12:00 p.m. today two telephone related outages occurred simultaneously and lasted for approximately 15 minutes. Continue reading
Posted in All Categories, phones
Tagged phones
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Stopping Spam From Leaving Ryerson
Every month a small number of Ryerson e-mail (RMail) accounts are compromised and used to send bulk junk mail (spam) from Ryerson. Continue reading
Don’t Give Away Your Ryerson Password
Please do not respond to any emails that request confidential information like credit card numbers, passwords or other personal data. Continue reading
Posted in All Categories, RMail
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Major System Outage Due to Network Connection Problem in Data Centre
At around 3:07 PM on Wednesday, Nov. 24, there was a temporary network connection failure on a link between a cluster of load balancers. Continue reading
Posted in All Categories, eHR, GroupWise, LDAP, my.ryerson, RAMSS, RMail
Tagged email, GroupWise, Internet, my.ryerson, network
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