The perimeter firewall is scheduled to be upgraded at 6:00 am, Friday, December 17. The upgrade is required to correct problems with the session counter and a possible memory leak. These problems may have caused the latency and jitter experienced during real time video and audio applications such as streaming, and video and audio conferencing.
The upgrade will take about 60 minutes. Sessions will be lost during this interruption. Internet access will be maintained as connectivity will fail-over to the back-up link.
We apologize for any inconvenience this upgrade may cause.
– Computing and Communications Services