Category Archives: Internet

Intermittent Internet access on July 20, 2020 at 11:00 AM

On Monday July 20, 2020, at 11:0 AM CCS received concerns about users having intermittent access to Ryerson’s resources such as VPN and DE website. Network services & IT security team are investigating the issue. Update at 13:45 PM: IT … Continue reading

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Intermittent WIFI issues – Tuesday, November 20, 2018

The Ryerson Network team is aware of an ongoing issue with the Ryerson Wireless Network.  Some users are  experiencing difficulty obtaining a connection and/or logging in. Network Engineering is currently investigating the issue with the vendor to resolve the issue. … Continue reading

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Intermittent Internet access on Friday October 26, 2018

On Friday October 26, 2018 at 8:00 AM, CCS monitoring systems indicated there is a longer than usual delay to access internet resources. The problem traced to external internet name servers. Network services team moved Ryerson to use another set of … Continue reading

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Inbound internet outage on Friday, June 15, 2018 from 07:54 AM to 09:40 AM

An unexpected network issue arose during a scheduled upgrade and reconfiguration of Ryerson’s border firewalls, starting this morning at 7:54 AM.  As a result of the change, inbound traffic for some departmental academic and admin networks was not properly routed. … Continue reading

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Wireless network issues – Wednesday, December 13, 2017

Wireless users connecting to RU-SECURE may experience intermittent connectivity or difficulty obtaining an IP address. Network Engineering is investigating the issue and will update as appropriate.  We apologize for any inconvenience this may cause. – Computing and Communications Services Update: … Continue reading

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Issues with logging on to Ryerson systems – Friday June 9, 2017

Due to an issue with CAS, Ryerson’s sign on application, some people may have problems when trying to log on to Ryerson systems with Internet Explorer. If you are experiencing this problem, please try another browser such as Google Chrome, … Continue reading

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Wireless outage on Saturday, January 28, 2017 from 3:52 PM to 6:50 PM

An issue with a wireless controller not being able to pass user authentication requests to the authentication servers caused a wireless outage in the following locations:  TRS, MAC, YNG, YDI, DMZ, BTS, AOB, WCB.  The outage was reported at approximately 3:52 … Continue reading

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Slow Internet access on Wednesday, November 23, 2016 at 12:25 PM

On Wednesday, November 23, 2016 at 12:25 PM CCS noticed slowness in accessing the Internet.  The Network Services team is investigating the issue. Update November 24, 2016: The Internet access problems on November 23, 2016 was the result of a Distributed … Continue reading

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Slow Internet access on Wednesday September 28, 2016 at 3:25 PM

On Wednesday, September 28, 2016 at 3:25 PM CCS received reports about slow or intermittent internet access.  Network services team is investigating the issue. Update: The network services team tuned some traffic threshold parameters and services resumed at 4:00 PM … Continue reading

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Network outage on Sunday 11, 2016 from 8:00 to 9:00 AM

On Sunday September 11, 2016, at 8:00 AM an emergency network maintenance took place. This caused access interruption to and from the Internet.   The maintenance work was completed and services resumed at 9:00 AM. We apologize for any inconvenience. -Computing and … Continue reading

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