Category Archives: RMS

RMS outage – Self Service and Activation: Thursday, April 6, 2023, 6:46 pm – 7:30 pm

Posted on April 6, 2023 by Hongbo HE

At 6:46 pm, the RMS Self Service and Activation applications became unresponsive. The services were restarted and full services were restored at 7:30 pm. RMS is the system that makes possible account activation at http://www.torontomu.ca/accounts/ and provides password change and other … Continue reading →

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Issues with logging on to Ryerson systems – Friday June 9, 2017

Posted on June 9, 2017 by Jim Buchanan

Due to an issue with CAS, Ryerson’s sign on application, some people may have problems when trying to log on to Ryerson systems with Internet Explorer. If you are experiencing this problem, please try another browser such as Google Chrome, … Continue reading →

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RMS outage – Admin and Self Service: Thursday, August 4, 2016 11:59 AM – 12:15 PM

Posted on August 4, 2016 by Hongbo HE

The back-end server that RMS Admin and Self Service web applications connect to became unresponsive at 11:59 PM.  The application services were restarted and full services were restored at 12:15 PM.  We continue to investigate the root cause.  RMS is the … Continue reading →

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