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Problem with D2L Fetch to MyServiceHub
As of April 19th 2024, the final grades fetch process is currently not working as expected. Our teams are investigating this issue. Update: A fix applied on Friday evening, April 19 around 6:30 PM and the issue was resolved. We … Continue reading
Network access problems on Thursday April 11, 2024
On Thursday April 11 at approximately 03:10 AM, administrative printing and other remote access services stopped working due to some firewall rules that were accidentally disabled. CCS became aware of the issue around 2 PM and the firewall rules were … Continue reading
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Wireless Network outage on Monday March 18, 2024 at 4:45 PM
On Monday March 18 at 4:45 PM, CCS got alerts about wireless authentication failures all over the campus. Network and IT Security teams are troubleshooting the issue Update: Services resumed at 5:50 PM We apologize for any inconvenience this has … Continue reading
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Microsoft Azure authentication failure on Friday, January 26, 2024
At approximately 10:35 AM on Friday, January 26, 2024, EUC staff discovered that Azure Pass-thru Authentication was not working. This impacts the ability of staff, faculty, and students to login into Microsoft 365, Adobe, and any other third-party application using … Continue reading
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WiFi Network interruption on Thursday Jan 18 from 9:15 to 9:40 AM
On Thursday Jan 18 at 9:15 AM, some of the WiFi wireless access points were mistakenly reconfigured causing them to lose connectivity . The problem was rectified at 9:40 AM and services were resumed. We apologize for any inconvenience this … Continue reading
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Tagged network, Wireless
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Network outage at MER & DAL buildings on Monday Jan 15, 2024
On Sunday Jan 14 at 10PM, CCS started to receive alerts about outage at MER and DAL buildings. The problem traced to the Microwave link feeding these buildings. There is no estimated time to when could this be fixed. We … Continue reading
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Voicemail integration with GMail outage on Monday November 20, 2023
On November 20, 2023, the CCS telecom team received alerts that voicemail messages are not copied to gmail for the users who opted to this service. The telecom team is working with the vendor to investigate and will keep you … Continue reading
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Jabber phone client outage on Friday October 20, 2023
On October 20, 2023, the CCS telecom team received alerts that users of the Jabber; phone system client; were unable to login. The telecom team is working with the vendor to investigate and will keep you updated. Update at 9:30 … Continue reading
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Incoming Mail Disruption, Thursday Sept. 28th, 2023, 6:23 am – 9:45 am
Due to an error in one of our threat intelligence feeds, incoming mails were not delivered this morning starting at 6:39am. This issue has been fixed at 9:45 am. We are following up with the vendor. Emails that were received … Continue reading
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Network interruption at the West side of campus on Wednesday September 13, 2023
The Network Engineering team noticed an unusual high CPU utilization on the manin network switches servicing the West side of the campus. Users may notice slow and/or intermittent network access while the issue is being investigated. Update at 7:50 AM … Continue reading
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