RMS outage – Self Service and Activation: Thursday, April 6, 2023, 6:46 pm – 7:30 pm

At 6:46 pm, the RMS Self Service and Activation applications became unresponsive. The services were restarted and full services were restored at 7:30 pm. RMS is the system that makes possible account activation at http://www.torontomu.ca/accounts/ and provides password change and other features via “manage my online resources” inside the my.torotomu.ca portal.

CCS technical team is continuing to investigate the root cause.

We apologize for any inconvenience this may have caused.

-Computing and Communication Services

About Hongbo HE

Director, Application Services Computing and Communications Services Ryerson University
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