Tag Archives: Internet

Internet access interruption on May 8, 2020 from 8:00 AM to 12:00 PM

On Friday May 8, 2020, CCS received concerns about users on Bell network having intermittent access to Ryerson’s resources such as my, CAS, eHR & RAMSS. Network services team implemented a workaround at 12:00 PM to route Bell’s traffic through … Continue reading

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Intermittent Internet access on Friday October 26, 2018

On Friday October 26, 2018 at 8:00 AM, CCS monitoring systems indicated there is a longer than usual delay to access internet resources. The problem traced to external internet name servers. Network services team moved Ryerson to use another set of … Continue reading

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Slow Internet access on Wednesday, November 23, 2016 at 12:25 PM

On Wednesday, November 23, 2016 at 12:25 PM CCS noticed slowness in accessing the Internet.  The Network Services team is investigating the issue. Update November 24, 2016: The Internet access problems on November 23, 2016 was the result of a Distributed … Continue reading

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Network outage on Sunday 11, 2016 from 8:00 to 9:00 AM

On Sunday September 11, 2016, at 8:00 AM an emergency network maintenance took place. This caused access interruption to and from the Internet.   The maintenance work was completed and services resumed at 9:00 AM. We apologize for any inconvenience. -Computing and … Continue reading

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Internet connectivity disruption: Wednesday, December 9, 2015 10:01 AM – 10:13 AM

On Wednesday, December 9, 2015, one of Ryerson University’s internet links failed due to a service interruption from the service provider’s side (GTANet), resulting in its internet traffic failing over to another backup link from a secondary service provider (Cogent).   … Continue reading

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Internet connectivity disruption: Tuesday Dec. 8, 2015 15:55 PM – 16:05 PM

On Tuesday, Dec. 8 2015, one of Ryerson University’s internet links failed due to a service interruption from the service provider’s side (GTANet), resulting in its internet traffic failing over to another backup link from a secondary service provider (Cogent).   … Continue reading

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Intermittent wireless service interruptions, October 2015

CCS has become aware of an issue with Ryerson’s wireless network. Occasionally, access to the network momentarily disappears for some people. This has happened at random locations and times across campus. The cause appears to be with wireless access points “failing over” to … Continue reading

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Internet outage on Friday, October 9, 2015 at 11 PM

On Saturday, October 10, 2015 at 12:45 AM, a major network device failed and prevented access to the Internet. A temporary work around has been put in place at 4:30 AM. However, Wireless users, and general purpose lab computers still … Continue reading

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Internet outage for Wireless & lab computers on Thursday September 24, 2015

On Thursday, September 24, 2015 at 1:17 PM, a network device rebooted itself. This prevented all wireless devices and lab computers from accessing the Internet until the reboot was completed at 1:23 PM. Update: Same issue happened again on Friday, September … Continue reading

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Internet outage on Wednesday October 29, 2014

On Wednesday October 29, 2014 at 1:15 PM the two routers connecting Ryerson to the Internet ran out of memory. This caused a total outage of Internet traffic. The routers had to be rebooted and the services were resumed at 1:30 PM. … Continue reading

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