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Category Archives: Internet
Internet access unavailable in labs and wireless: Friday, July 22, 2016 8:00 AM – 9:13 AM
Update at 9:32 AM – The issue has been resolved and the Internet access in the labs and via wireless is now available. Internet access in labs and via wireless became unavailable following a 6 AM – 8 AM scheduled … Continue reading
Internet connectivity disruption: Wednesday, December 9, 2015 10:01 AM – 10:13 AM
On Wednesday, December 9, 2015, one of Ryerson University’s internet links failed due to a service interruption from the service provider’s side (GTANet), resulting in its internet traffic failing over to another backup link from a secondary service provider (Cogent). … Continue reading
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Internet connectivity disruption: Tuesday Dec. 8, 2015 15:55 PM – 16:05 PM
On Tuesday, Dec. 8 2015, one of Ryerson University’s internet links failed due to a service interruption from the service provider’s side (GTANet), resulting in its internet traffic failing over to another backup link from a secondary service provider (Cogent). … Continue reading
Slow network performance Wed, Oct. 14, 2015 from 5 PM to 11 PM
CCS began receiving reports of very slow network performance at approximately 5 PM, Initial reports were that the ryerson.ca site was timing out but other services are also intermittently very slow. Staff are investigating the problem. However, all servers at Ryerson are running … Continue reading
Internet outage on Friday, October 9, 2015 at 11 PM
On Saturday, October 10, 2015 at 12:45 AM, a major network device failed and prevented access to the Internet. A temporary work around has been put in place at 4:30 AM. However, Wireless users, and general purpose lab computers still … Continue reading
Internet outage for Wireless & lab computers on Thursday September 24, 2015
On Thursday, September 24, 2015 at 1:17 PM, a network device rebooted itself. This prevented all wireless devices and lab computers from accessing the Internet until the reboot was completed at 1:23 PM. Update: Same issue happened again on Friday, September … Continue reading
Internet outage on Wednesday October 29, 2014
On Wednesday October 29, 2014 at 1:15 PM the two routers connecting Ryerson to the Internet ran out of memory. This caused a total outage of Internet traffic. The routers had to be rebooted and the services were resumed at 1:30 PM. … Continue reading
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Slow Internet browsing on some sites – Tuesday September 23, 2014
CCS has received reports that some people using both wired and wireless networks are noticing inconsistent Internet browsing speeds. Some web sites are extremely slow to load while others load normally. Update 2014, 09, 24: The IT-Security team implemented a workaround until a … Continue reading
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Internet Access Outage: Wednesday, September 17, 2014 between 11:55 AM and 12:55 PM
On Wednesday, September 17, 2014 at 11:55 AM, an Internet routing issue impacted Ryerson and many other educational institutions in Ontario. Many of the Internet web sites were slow to load or unreachable. This issue impacted some of the Ryerson applications including … Continue reading
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Network Outage: Sunday March 30, 2014 from 5:35 to 6:50 PM
On Sunday March 30, 2014 and between 5:35 to 6:50 PM, CCS received alerts about intermittent Internet access. CCS staff are trying to validate the alerts and find the root cause. We apologize for any inconvenience. -Computing and Communications Services
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