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Tag Archives: RMail
RMail migration incomplete for some users
We have become aware that some users’ mailbox were not fully migrated during the RMail upgrade over the February 14th weekend. This may have impacted around 1,500 users in various degrees. We are contacting the individual users as we work … Continue reading
RMail service disruption: Friday, March 14, 2014 5:30 PM – Monday, March 17, 2014 1:15 PM
Since Friday, March 14 at 5:30 pm, two of the RMail servers experienced intermittent connectivity problem due to a networking issue. Web Mail (https://mail.ryerson.ca) users connected to these servers were experiencing slow service. GMail users’ access were not affected. The … Continue reading
Posted in All Categories, network, RMail
Tagged network, RMail
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Delayed Delivery of Some Email: Wednesday, May 22, 2013 11:45 AM – 1:15 PM
A change was made in our email scanning service at 11:45 AM that should only have been made in a test environment. This caused 50% of incoming messages to be queued for delivery. The issue was resolved at 1:15 pm and … Continue reading
Posted in Google Apps, RMail
Tagged RMail
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Webmail service interruption – Monday, Feb. 27, 2012 5:00 PM – 5:20 PM
Some people reported problems accessing RMail via the Webmail interface today, Monday Feb. 27, starting at approximately 5 PM. The problem was resolved around 5:20PM. The root cause of the problem is still being investigated by technical staff. We apologize … Continue reading
Posted in All Categories, RMail
Tagged email, RMail
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Webmail service interruption – Tuesday, Dec. 13, 2011 8:20 AM
Since approximately 8:20 AM today, Tuesday Dec. 13, some users are not able to access Webmail. Technical staff are currently investigating the root cause of the problem. We’ll provide an update shortly. Update: Services were fully restored around 8:40 … Continue reading
Posted in All Categories, RMail
Tagged RMail
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Mail Delivery Backlog – Resolved
The E-mail queue backlog was cleared at roughly 9:45 pm today. E-mail message delivery has returned to normal. Continue reading
Mail Delivery Backlog
As of roughly noon today, the servers that filter mail arriving at Ryerson for junk mail and viruses are processing mail more slowly than normal due to a large amount of backlogged mail Continue reading
RMail and LDAP service disruption between 11:15 AM – 11:35 AM
At approximately 11:15 this morning there was some slowness detected within RMail which subsequently affected LDAP Continue reading
Posted in All Categories, LDAP, RMail
Tagged LDAP, RMail
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RMAIL Delivery Slowdown
Due to a mass mailing from outside Ryerson, the RMail and Groupwise systems, as well as other departmental e-mail systems relying on spam and filtering services provided by CCS experienced a considerable slowdown in delivering mail yesterday (Jan. 19). Continue reading
RMAIL Delivery Slowdown
Due to a mass mailing from outside Ryerson, the RMail and Groupwise systems, as well as other departmental e-mail systems relying on spam and filtering services provided by CCS experienced a considerable slowdown in delivering mail yesterday (Jan. 13). Continue reading