Tag Archives: email

Intermittent delayed delivery of some email: Monday, August 8, 2016 8:00 AM

There are intermittent email delays of up to several hours for some email arriving at Ryerson on August 7 and 8, 2016.   We are investigating the root cause. Update 10:40 AM: The problem appears to have started on Saturday, August 6, at … Continue reading

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Incoming Mail Delays, Saturday March 28, 2015 at 9:08 AM

One of the mail servers ran out of disk space and caused a delay in the delivery of email at Ryerson. The problem was noticed just after 8:30 AM. There are approximately 67,000 messages that are queued for delivery. We expect the … Continue reading

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Webmail service interruption – Monday, Feb. 27, 2012 5:00 PM – 5:20 PM

Some people reported problems accessing RMail via the  Webmail interface today, Monday Feb. 27,  starting at approximately 5 PM.  The problem was resolved around 5:20PM. The root cause of the problem is still being investigated by technical staff. We apologize … Continue reading

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Mail Delivery Backlog – Resolved

The E-mail queue backlog was cleared at roughly 9:45 pm today. E-mail message delivery has returned to normal. Continue reading

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Mail Delivery Backlog

As of roughly noon today, the servers that filter mail arriving at Ryerson for junk mail and viruses are processing mail more slowly than normal due to a large amount of backlogged mail Continue reading

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SECURITY ALERT – Phishing email with subject “Webmail Technical Crew”

Please do not respond to any email that requests you to confirm your account credentials, or to provide confidential information like credit card numbers, passwords or other personal data. Continue reading

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RMAIL Delivery Slowdown

Due to a mass mailing from outside Ryerson, the RMail and Groupwise systems, as well as other departmental e-mail systems relying on spam and filtering services provided by CCS experienced a considerable slowdown in delivering mail yesterday (Jan. 19). Continue reading

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RMAIL Delivery Slowdown

Due to a mass mailing from outside Ryerson, the RMail and Groupwise systems, as well as other departmental e-mail systems relying on spam and filtering services provided by CCS experienced a considerable slowdown in delivering mail yesterday (Jan. 13). Continue reading

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System outage on Dec. 28, 8:00 AM – 8:00 PM

On Tuesday, Dec. 28, 2010 between 8:00 AM and 8:00 PM, CCS is planning to upgrade 2 production SAN (storage) appliances to the latest version of the software, as well as applying a number of patches. Continue reading

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Stopping Spam From Leaving Ryerson

Every month a small number of Ryerson e-mail (RMail) accounts are compromised and used to send bulk junk mail (spam) from Ryerson. Continue reading

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