Category Archives: All Categories

Power Interruption in POD and Jorgenson buildings

Due to some electrical work being carried out in the POD building, there was a short power interruption around 10:40am in some areas of the POD and Jorgenson buildings that resulted in a brief loss of network connectivity. Continue reading

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RMAIL Delivery Slowdown

Due to a mass mailing from outside Ryerson, the RMail and Groupwise systems, as well as other departmental e-mail systems relying on spam and filtering services provided by CCS experienced a considerable slowdown in delivering mail yesterday (Jan. 13). Continue reading

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Call Pilot Outage

At 10:30 this morning, Call Pilot, Ryerson’s Voice Mail system was out of service for 15 mins. Continue reading

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Emergency upgrade to perimeter firewall

The perimeter firewall is scheduled to be upgraded at 6:00 am, Friday, December 17. Continue reading

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System outage on Dec. 28, 8:00 AM – 8:00 PM

On Tuesday, Dec. 28, 2010 between 8:00 AM and 8:00 PM, CCS is planning to upgrade 2 production SAN (storage) appliances to the latest version of the software, as well as applying a number of patches. Continue reading

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Major systems restored after a switch failure at 9:30 AM

As of 10:30 AM this morning, the my.ryerson portal, RAMSS, eHR, Library eResource and other applications were returned to service following the outage that began at 9:30 AM. Continue reading

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Major system outage due to a switch failure

At approximately 9:30 AM this morning, there was a switch failure within the storage area network that supports many of Ryerson’s core systems. Continue reading

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Perimeter Firewall Reboot

CCS has scheduled a reboot of our Internet gateway firewall to correct problems related to high-bandwidth video streaming over CANet. Continue reading

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Momentary VoIP Phone and Voice Mail Outage

At around 12:00 p.m. today two telephone related outages occurred simultaneously and lasted for approximately 15 minutes. Continue reading

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Stopping Spam From Leaving Ryerson

Every month a small number of Ryerson e-mail (RMail) accounts are compromised and used to send bulk junk mail (spam) from Ryerson. Continue reading

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