On Friday April 7, 2017 at 12:14 PM, a configuration error caused a reboot to the wireless controllers. All WiFi communications ceased. Services resumed at 12:19 PM.
We apologize for the inconvenience this outage caused.
-Computing and Communications Services
On Thursday April 6, 2017 at 5:55 PM, the power circuit breaker feeding the network at 415 Yonge was tripped. This prevented all access from/to the Internet and the rest of Ryerson’s network. Power was restored and services resumed at 9:20 PM.
We apologize for any inconvenience.
-Computing and Communications Services
The CFAPS print services stopped responding around 11:05 AM on Monday, March 27 2017. The cause of the problem was related to Microsoft patches that caused processes to stop responding. A reboot of the server fixed the problem and services were restored at approximately 11:25 AM.
We apologize for any inconvenience.
-Computing and Communications Services
A scheduled network change caused an outage of SIP phones on Friday, March 24, 2017 between 7 AM and 8:15 AM.
We apologize for any inconvenience.
-Computing and Communications Services
Following an automated database patch update that took place around 3 AM on Tuesday, March 21 2017, the VAPPS system used to deliver virtual applications to students, faculty and staff prevented new user connections or users that did not connect to the system recently from having access to VAPPS. Users that connected to VAPPS recently were not affected. Technical administrators investigated the problem and restored services around 3:25 PM.
We apologize for any inconvenience.
-Computing and Communications Services
At approximately 11:50 AM on Monday, March 20 2017, eight out of 10 printers in the Library’s Information Commons (LIB272) area lost network connectivity. Services were restored at 12:25 PM. The root cause of the problem was traced to a failed network switch.
We apologize for any inconvenience.
-Computing and Communications Services
The blog.ryerson.ca service was not available on Friday, March 17, 2017 between 5:42 AM and 7:27 AM. We are investigating the root cause.
Please accept our apologies for any problems this outage has caused.
-Computing and Communications Services
On Sunday March 12, 2017 at 3:00 AM, a core network device failed. This prevented all access from/to the Internet. Network services team resolved the issue and services resumed at 11:00 AM.
We apologize for any inconvenience.
-Computing and Communications Services
The blog.ryerson.ca service was not available on Thursday, March 9, 2017 between 9:55 AM and 9:59 AM. We are investigating the root causes.
Please accept our apologies for any problems this outage has caused.
-Computing and Communications Services
On Wednesday March 8, 2017 at 6:00 PM, network connectivity to 415 Yonge building was lost. Network services team is investigating the issue.
Update: 8:20PM connectivity for 415 Yonge was restored. The problem was a power fault which has been repaired.
We apologize for any inconvenience.
-Computing and Communications Services
