Category Archives: Anti-Virus

Problems updating Sophos antivirus May 17, 2017

CCS has received roughly a half dozen reports that people on Ryerson’s wireless network or working off campus were not able to update their Sophos antivirus software. The problem does not occur on Ryerson’s wired network. CCS is working to … Continue reading

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Slow network for Mac OSX April 14 to April 16, 2014

An incompatibility has been identified between certain versions of Maverick OSX and the Sophos 9.0.6 threat prevention module. This incompatibility caused severe slowness for web browsing on these devices. A newer version of Sophos has been deployed that alleviates the … Continue reading

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Sohpos Anti Virus Software – Thursday, September 20, 2012

On September 19, 2012 a bad signature file was downloaded from the Sophos web-site by Sophos antivirus software around the world which caused many files to be incorrectly flagged as viruses specifically.  Ryerson users who do not shut down their … Continue reading

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Sophos Anti-Virus Software Not Getting Updates – 11:00 am, Tuesday, October 11, 2011

At approximately 11:00 am users noticed that their Sophos Anti-Virus signatures were not being updated. It was determined that the Sophos update server had run out of disk space and was unable to get new signatures,(dat files). The disk space … Continue reading

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