Categories
Archives
-
Recent Alerts
- D2L Brightspace is unavailable Wednesday August 5, 2026 at 1:00 p.m. to 2:31 p.m.
- CAS issues on Tuesday August 4, 2026, from 7:00 a.m. to 10:20 a.m.
- Wireless authentication issues Friday July 24, 2026 from 8:08pm to 10:18pm
- WiFi outage on July 2, 2026 from 9:17 AM to 9:50 AM
- Relay Email Service Disruption Fri. June 19, 5:00 AM – 10:30 AM
Category Archives: All Categories
my.ryerson.ca, Blackboard, eHR, RAMSS service disruption: Friday, July 20 2012 7:21 AM – 7:34 AM
A scheduled firewall upgrade carried out this morning temporarily disrupted my.ryerson and applications accessed through the portal, including Blackboard, eHR and RAMSS. The service disruption started around 7:21 AM and lasted until 7:34 AM. We apologize for the service disruption. … Continue reading
Posted in All Categories, Blackboard, eHR, my.ryerson, RAMSS
Comments Off on my.ryerson.ca, Blackboard, eHR, RAMSS service disruption: Friday, July 20 2012 7:21 AM – 7:34 AM
RAMSS, Confluence, Jira unavailable Friday, July 13, 2012
A scheduled firewall upgrade was not successful and technical staff had to back out of the change. However, some applications did not recover properly. RAMSS, Confluence and Jira were affected. RAMSS services were restored around 9:16 am. Confluence and Jira services were restored … Continue reading
Posted in All Categories, RAMSS
Tagged RAMSS
Comments Off on RAMSS, Confluence, Jira unavailable Friday, July 13, 2012
General Network Slow Response – July 10, 2012 08:15 AM
At approximately 8:15 am today, CCS started receiving reports of a general slow response when accessing core Ryerson applications as well as the Internet. Preliminary investigation indicates the problem to be with the network core firewall cluster. CCS IT Security staff are investigating … Continue reading
Posted in All Categories, Firewall, Internet, network
Comments Off on General Network Slow Response – July 10, 2012 08:15 AM
AMC Theatre, Bookstore, and Digital Media Zone Network Outage – July 1
Late last night all connectivity to the Digital Media Zone in 10 Dundas, along with the AMC Theatres, and the Bookstore was lost. It was determined and confirmed this morning via a site visit that somewhere in an underground tunnel … Continue reading
Posted in All Categories
Comments Off on AMC Theatre, Bookstore, and Digital Media Zone Network Outage – July 1
Blackboard application issue with one of the servers: Friday, June 22 2012 10:07 AM
At approximately 10:07 AM today, Friday June 22, one of the five Blackboard application servers started experiencing intermittent slow access response. The server is being removed from the load balance pool and will be rebooted later to clear the problem. We … Continue reading
Posted in All Categories, Blackboard
Comments Off on Blackboard application issue with one of the servers: Friday, June 22 2012 10:07 AM
UPDATE: Service Affected for Wireless Access Points in the West/South corner of the Campus – 14:00 June15, 2012
UPDATE: The issue with RU-Secure has been identified by the vendor. It is a combination of exceeding the allowed number of VLANs per SSID and a bug in the current code that disables some SSIDs due to a buffer overflow. … Continue reading
Posted in All Categories, wireless
Comments Off on UPDATE: Service Affected for Wireless Access Points in the West/South corner of the Campus – 14:00 June15, 2012
my.ryerson portal unavailable due to system maintenance: Friday, June 15 2012, 6 am – 7:48 am
my.ryerson and all applications accessed through the my.ryerson portal were uvailable this morning, Friday, June 16 between 6 am – 7:48 am due to scheduled work being done during our preventive maintenance window. We apologize for any inconvenience. -Computing and Communications Services
Posted in All Categories, Blackboard, my.ryerson, RAMSS
Tagged Blackboard, my.ryerson, RAMSS
Comments Off on my.ryerson portal unavailable due to system maintenance: Friday, June 15 2012, 6 am – 7:48 am
Groupwise service interruption – June 13, 7:00 AM – 8:18 AM
At approximately 7:00 a.m. a GroupWise server, GWPOS3, stopped responding, affecting e-mail services for Schools (faculty and some admin staff). The server was restarted at approximately 8:18 a.m. and service was restored. We apologize for the service disruption. – Computing and Communications Services
Posted in All Categories
Comments Off on Groupwise service interruption – June 13, 7:00 AM – 8:18 AM
OGF (Finance) system outage: Tuesday, June 12 2012 07:40 AM
At approximately 7:40 AM, Tuesday June 12, the OGF database server crashed due to a hardware failure. The failure affects Oracle Financials and Markview. Tech Support is currently on its way to investigate the problem. An update will be provided shortly. UPDATE: … Continue reading
Posted in All Categories, OGF
Comments Off on OGF (Finance) system outage: Tuesday, June 12 2012 07:40 AM
CS/RAMSS outage: Tuesday, June 12 2012 07:40 AM
At approximately 7:40 AM, Tuesday June 12, the CS/RAMSS system started experiencing problems due to a hardware failure. The failure is likely related to the OGF (Finance system problem), as both use the same SAN (Storage Area Network) for storage. Tech Support … Continue reading
Posted in All Categories, RAMSS
Comments Off on CS/RAMSS outage: Tuesday, June 12 2012 07:40 AM