A scheduled firewall upgrade was not successful and technical staff had to back out of the change. However, some applications did not recover properly. RAMSS, Confluence and Jira were affected. RAMSS services were restored around 9:16 am. Confluence and Jira services were restored around 9:20 am. The issue was reported at 8:42 am and our technical and support teams are investigating the root cause.
We apologize for the service interruption.
Computing and Communications Services