Category Archives: All Categories

My.ryerson.ca Service Interruption – Thursday September 13, 2012 3:28PM – 3:57PM

Posted on September 13, 2012 by Jim Buchanan

Service on My.ryerson.ca  was interrupted this afternoon for approximately 30 minutes.  A service invoked when a user logs on to my.ryerson.ca became unresponsive. Full service was restored following a restarted at 3:57 PM.  CCS continues to investigate  the underlying cause … Continue reading →

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Scheduled Wireless Service Disruption – Saturday, September 8, 2012 between 1 AM and 1:05 AM

Posted on September 7, 2012 by Jim Buchanan

At approximately 1 AM on Saturday September 8, 2012 the wireless service across campus will be disrupted for about 5 minutes. CCS will be adding a wireless network in the new MAC building. We apologize in advance for any inconvenience … Continue reading →

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Wireless service disruption: Friday, September 7, 2012 7:20 AM – 7:45 AM

Posted on September 7, 2012 by

The wireless network was unavailable in the Library, Podium and Jorgenson Hall buildings this morning. The issue was first reported at 7:20 AM this morning. Network Services restored services by 7:45 AM. The outage was caused by an unresponsive system process. We apologize … Continue reading →

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Academic wireless outage: Tuesday, Sept. 4, 2012 07:30 AM – 9:10 AM

Posted on September 4, 2012 by Casey Carvalho

A problem with the wireless infrastructure caused users to receive an authentication failure this morning, starting at approximately 7:30 AM.  Services were restored at 9:10 AM. We apologize for the service disruption. -Computing and Communications Services

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Scheduled wireless security certificate update, Friday, August 31, 2012 between 6 am and 8 am

Posted on August 30, 2012 by

Wireless security certificates will be updated on August 31, 2012 between 6 am and 8 am. Existing users with MAC and iOS devices having issues connecting to the RU-Secure wireless network should follow the instructions available at http://www.ryerson.ca/ccs/connecting/oncampus/wireless/how/newCertificate.html. – Computing … Continue reading →

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Groupwise (GWPOS2) service interruption – Aug. 21, 2012 5:00 AM – 7:05 AM

Posted on August 21, 2012 by Casey Carvalho

The web interface for the GroupWise server GWPOS2 was not available this morning from 5 AM – 7:05 AM.   A forced reboot was carried out this morning and full services were restored at approximately 7:05 AM. The outage affected e-mail services for CCS staff. We … Continue reading →

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Interruption to Wireless Access – 12:30 pm 20-August-20

Posted on August 20, 2012 by

Wireless access was interrupted for all locations except TRSM. One of the wireless controllers had to be rebooted to clear the issue. Service was restored @ 13:20 20-August-20 . We apologize for the interruption. Computing and Communications Services

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Intermittent LDAP authentication failures – Friday, July 27, 2012 8:00 AM – 9:30 AM

Posted on July 27, 2012 by Casey Carvalho

Various LDAP servers used for authentication experienced high CPU load this morning, causing intermittent response for various applications, includuing my.ryerson, Blackboard, eHR, Confluence, Jira and others.   The problem started around 8:00 AM and was resolved around 9:30 AM, following a … Continue reading →

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Intermittent Connectivity to Wireless Users Across Campus – July 26, 2012 – 13:45 PM

Posted on July 26, 2012 by

A defective blade in a WDS (Wireless Distribution Switch) was noticed at approximately 13:45 today. This caused intermittent connectivity to wireless users across campus. The blade was replaced at approximately 14:00 and connectivity is now stable. We apologize for the … Continue reading →

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sharedata service disruption: Tuesday, July 24 2012 11:30 PM – 11:35 PM

Posted on July 24, 2012 by Jim Buchanan

A 5 minute interruption of the CFAPS sharedata (S: drive) services will be experienced tonight, Tuesday, July 24 2012, starting at ~11:30 PM, to allow for the increase of system resources on the server (memory). We apologize for the service … Continue reading →

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