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Recent Alerts
- D2L Brightspace is unavailable Wednesday August 5, 2026 at 1:00 p.m. to 2:31 p.m.
- CAS issues on Tuesday August 4, 2026, from 7:00 a.m. to 10:20 a.m.
- Wireless authentication issues Friday July 24, 2026 from 8:08pm to 10:18pm
- WiFi outage on July 2, 2026 from 9:17 AM to 9:50 AM
- Relay Email Service Disruption Fri. June 19, 5:00 AM – 10:30 AM
Category Archives: All Categories
Delayed Delivery of Emails: Thursday, June 6, 2013 10:00 AM
At around 10:00 am this morning, we found that several compromised accounts sent tens of thousands of messages into our system, slowing down mail delivery on two of the three mail servers. The compromised accounts have been disabled. We are … Continue reading
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my.ryerson service disruption: Monday, June 3 2013, 5 PM
The CCS Help Desk received reports from a few external users indicating that they are experiencing problems connecting to my.ryerson.ca. These reports started at 5:05 PM. Access to my.ryerson.ca within Ryerson is working as expected. A preliminary investigation indicated that … Continue reading
Posted in All Categories, eHR, eResources, Internet, my.ryerson, network, OGF, RAMSS
Tagged eHR, my.ryerson, network, RAMSS
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RMS Administration, Activation and Self Service outage: Monday, June 3, 2013 11:44 AM – 11:54 AM
An RMS application server became unresponsive at approximately 11:44 AM this morning. It was restarted and back in service at 11:54 AM. During the outage, the following services were not available: RMS Administration, Account Activation and Self Service. The cause … Continue reading
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my.ryerson outage: Friday, May 30, 2013, 8 AM – 8:26 AM
On Friday, May 30, 2013, between 6 am and 8 am, CCS was performing scheduled maintenance on storage devices which impacted the my.ryerson portal and all applications accessed through the my.ryerson portal, CAS and all CAS-fied applications, RMS administration and … Continue reading
Posted in All Categories, Blackboard, CAS, eHR, Google Apps, my.ryerson, RAMSS
Tagged Blackboard, eHR, Google Apps, my.ryerson, RAMSS
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Network Outage: Sunday May 26, 2013 11:00 PM – Monday, May 27, 2013 8:30 AM
One of the core network firewalls stopped working on Sunday May 26, 2013 at 11:00 PM and had to be rebooted this morning, Monday 27, 2013 at 8:30 AM. The outage impacted the networks for the Faculty of Arts, Point … Continue reading
Posted in All Categories, Firewall, network
Tagged network
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Google Drive Service disruption: Friday, May 10, 2013 3:00 PM – 3:12 PM
Google Drive has been experiencing intermittent problems since about 3:00 PM. Some users have reported that after logging into Google Drive on the web, their files appear to be missing. Google has updated their status page with more information. Click … Continue reading
Posted in All Categories, Google Apps
Tagged Google Apps
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Network outage – Thursday, May 9, 2013
Due to a problem with a core network firewall, IT security tried to implement a quick fix. Unfortunately, that resulted in a network outage for all wired networks on campus. The connection was reset and network connectivity restored 4 minutes later. … Continue reading
Posted in All Categories, Firewall, network
Tagged network
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Scheduled sharedata service disruption: Friday, April 19, 2013 11:00 PM – 11:10 PM
The disk storage capacity on the CFAPS sharedata server needs to be increased. We expect to add the additional storage without any service disruption, but a 5 minute interruption of the S: drive services may be required. The change will … Continue reading
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Google Apps Problems – Wednesday, April 17, 2013 8:20 AM – 10:00 AM
Google Apps has had various problems this morning including inability to access GMail for a period of time. The problem appears to have started at approximately 8:20 AM. Some people report they still cannot access some Google Apps. If you … Continue reading
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Wireless Access Connection Problem – Friday, April 12, 2013 5:45 PM to 6:15
At approximately 5:45 PM one of the servers that handles wireless login requests stopped functioning. The server was restarted and service returned to normal by 6:15 PM. During the thirty minute outage no new connections to Ryerson’s wireless network were … Continue reading
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