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Recent Alerts
- ERP applications outage on Friday October 23, 2026 from 8:30 AM to 2:30 PM
- Microsoft M365 cloud-based Applications and OneDrive issue: Friday Sept. 11, 1:20 PM
- [RESOLVED] Issues with accessing MyServiceHub, Monday August 31, 2026
- D2L Brightspace is unavailable Wednesday August 5, 2026 at 1:00 p.m. to 2:31 p.m.
- CAS issues on Tuesday August 4, 2026, from 7:00 a.m. to 10:20 a.m.
Author Archives: michael
Blackboard outage on Saturday February 7, 2015 4 AM to 9:10 AM
On Saturday, February 7, 2015 at 4:00 AM, Blackboard became inaccessible preventing access to online courses. CCS has traced the issue to a problem with the Blackboard database server and we are working to resolve the problem. Updates to follow. Update 9:38 … Continue reading
Voice Mail system outage on January 30, 2015 from 7:30 AM to 9:00 AM
On Friday, January 30, 2015, a scheduled upgrade to the voice mail system (Call Pilot) took longer than expected. This caused an extended outage from 7:30 AM to 9:00 AM where users were unable to access their Voice Mail. Services … Continue reading
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WiFi outage in POD & JOR on Thursday January 29, 2015 from 12:35 PM to 12:50 PM
On Thursday, January 29, 2015 at 12:35 PM, a wireless network controller servicing the POD and JOR buildings failed which caused a WiFi outage in these buildings. The Wireless Access Points had to be moved to another controller and services resumed at … Continue reading
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Network outage for Kerr Hall West 3rd floor on January 28, 2015 from 00 :34 to 9:30 AM
On Wednesday, January 28, 2015 at 00:34 AM, a network switch servicing Kerr Hall West’s 3rd floor became unresponsive. This prevented any new network connections in this area. The network switch was rebooted at 9:30 AM, at which time normal services resumed. Please accept … Continue reading
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WiFi outage on January 16, 2015 from 10:45 AM to 10:50 AM
On Friday, January 16, 2015 at 10:45 AM, a configuration error was made that prevented new connections to the wireless network. This was corrected at 10:50 AM at which time normal services resumed. Please accept our apologies for any inconvenience this may … Continue reading
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Network outage on Tuesday November 11, 2014
On Tuesday November 11, 2014 at 2:48 PM a network device (load balancer) that manages network traffic within Ryerson’s main data centre failed. This prevented access to any of Ryerson’s applications. The appliance was restarted and services resumed at 3:04 PM. We apologize for the inconvenience. -Computing and … Continue reading
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Wireless authentication outage on Sunday November 2, 2014
On Sunday November 2, 2014 at 4:10 AM there was a campus wide issue logging into Ryerson’s wireless network due to a problem with an authentication server. People who were already logged in and online were not affected, only people who were … Continue reading
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Tagged Wireless
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Internet outage on Wednesday October 29, 2014
On Wednesday October 29, 2014 at 1:15 PM the two routers connecting Ryerson to the Internet ran out of memory. This caused a total outage of Internet traffic. The routers had to be rebooted and the services were resumed at 1:30 PM. … Continue reading
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Wireless authentication outage on Tuesday October 21, 2014
On Tuesday October 21, 2014 at 1:10 PM there was a campus wide issue logging into wireless due to a backend authentication server problem. Users who were already logged in and online were not affected, only users who were attempting … Continue reading
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Network outage for POD 3rd & 4th floors on Monday September 29, 2014
The network switch providing network access to POD 3rd and 4th floor failed this morning. This caused a network outage for the wired devices until the switch was replaced at 8:50 AM. We apologize for the inconvenience. -Computing and Communications Services
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