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Recent Alerts
- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
- Slow connectivity to applications on Tuesday September 3, 2024
- WiFi Network outage on Wednesday August 28, 2024 from 5:20 to 7:15 AM
- ServiceNow (Ask HR and IT Help) outage on Monday August 26, 2024
Author Archives: Branka Halilovic
SECURITY ALERT – Phishing email with subject “Webmail Technical Crew”
Please do not respond to any email that requests you to confirm your account credentials, or to provide confidential information like credit card numbers, passwords or other personal data. Continue reading
Posted in All Categories, RMail
Tagged email
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RAMSS outage this morning 3:30 AM – 6:30 AM
Last night around 3:30 am the RAMSS database (and therefore the entire RAMSS system) stopped functioning. Continue reading
Posted in All Categories, RAMSS
Tagged RAMSS
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Emergency upgrade to perimeter firewall
The perimeter firewall is scheduled to be upgraded at 6:00 am, Friday, December 17. Continue reading
Posted in All Categories, Internet
Tagged Internet
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System outage on Dec. 28, 8:00 AM – 8:00 PM
On Tuesday, Dec. 28, 2010 between 8:00 AM and 8:00 PM, CCS is planning to upgrade 2 production SAN (storage) appliances to the latest version of the software, as well as applying a number of patches. Continue reading
Posted in All Categories, eHR, eResources, my.ryerson, RAMSS, RMail
Tagged eHR, email, my.ryerson, RAMSS
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Major systems restored after a switch failure at 9:30 AM
As of 10:30 AM this morning, the my.ryerson portal, RAMSS, eHR, Library eResource and other applications were returned to service following the outage that began at 9:30 AM. Continue reading
Posted in All Categories, eHR, eResources, my.ryerson, RAMSS
Tagged eHR, my.ryerson, RAMSS
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Major system outage due to a switch failure
At approximately 9:30 AM this morning, there was a switch failure within the storage area network that supports many of Ryerson’s core systems. Continue reading
Posted in All Categories, eHR, eResources, my.ryerson, RAMSS
Tagged eHR, my.ryerson, RAMSS
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Perimeter Firewall Reboot
CCS has scheduled a reboot of our Internet gateway firewall to correct problems related to high-bandwidth video streaming over CANet. Continue reading
Posted in All Categories, Internet, network
Tagged Internet, network
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Momentary VoIP Phone and Voice Mail Outage
At around 12:00 p.m. today two telephone related outages occurred simultaneously and lasted for approximately 15 minutes. Continue reading
Posted in All Categories, phones
Tagged phones
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Stopping Spam From Leaving Ryerson
Every month a small number of Ryerson e-mail (RMail) accounts are compromised and used to send bulk junk mail (spam) from Ryerson. Continue reading
Don’t Give Away Your Ryerson Password
Please do not respond to any emails that request confidential information like credit card numbers, passwords or other personal data. Continue reading
Posted in All Categories, RMail
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