Author Archives: Branka Halilovic

SECURITY ALERT – Phishing email with subject “Webmail Technical Crew”

Please do not respond to any email that requests you to confirm your account credentials, or to provide confidential information like credit card numbers, passwords or other personal data. Continue reading

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RAMSS outage this morning 3:30 AM – 6:30 AM

Last night around 3:30 am the RAMSS database (and therefore the entire RAMSS system) stopped functioning. Continue reading

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Emergency upgrade to perimeter firewall

The perimeter firewall is scheduled to be upgraded at 6:00 am, Friday, December 17. Continue reading

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System outage on Dec. 28, 8:00 AM – 8:00 PM

On Tuesday, Dec. 28, 2010 between 8:00 AM and 8:00 PM, CCS is planning to upgrade 2 production SAN (storage) appliances to the latest version of the software, as well as applying a number of patches. Continue reading

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Major systems restored after a switch failure at 9:30 AM

As of 10:30 AM this morning, the my.ryerson portal, RAMSS, eHR, Library eResource and other applications were returned to service following the outage that began at 9:30 AM. Continue reading

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Major system outage due to a switch failure

At approximately 9:30 AM this morning, there was a switch failure within the storage area network that supports many of Ryerson’s core systems. Continue reading

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Perimeter Firewall Reboot

CCS has scheduled a reboot of our Internet gateway firewall to correct problems related to high-bandwidth video streaming over CANet. Continue reading

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Momentary VoIP Phone and Voice Mail Outage

At around 12:00 p.m. today two telephone related outages occurred simultaneously and lasted for approximately 15 minutes. Continue reading

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Stopping Spam From Leaving Ryerson

Every month a small number of Ryerson e-mail (RMail) accounts are compromised and used to send bulk junk mail (spam) from Ryerson. Continue reading

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Don’t Give Away Your Ryerson Password

Please do not respond to any emails that request confidential information like credit card numbers, passwords or other personal data. Continue reading

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