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Recent Alerts
- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
- Slow connectivity to applications on Tuesday September 3, 2024
- WiFi Network outage on Wednesday August 28, 2024 from 5:20 to 7:15 AM
- ServiceNow (Ask HR and IT Help) outage on Monday August 26, 2024
Category Archives: Internet
Network outage on Friday, February 21, 2014 from 6:15 AM to 7:50 AM
On Friday, February 21, 2014, at 6:15 AM, CCS replaced the existing Internet facing firewall with a newer and much faster firewall. This caused an outage for the incoming and outgoing Internet traffic such as access to email and to … Continue reading
Posted in All Categories, Firewall, Internet
Tagged Firewall, Internet
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Bell Network Outage from November 26, 2013 at 11:00 PM to November 27, 2013 6:00 AM
Bell Canada had emergency fibre repair work that started on November 26, 2013 at 11:00 PM and lasted until November 27, 2013 at 6:00 AM. This impacted Bell’s customers in the Toronto area as shown in Bell’s notice below. During … Continue reading
Posted in All Categories, Internet, my.ryerson, network
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Network Outage: Thursday, October 10, 2013 4:41 PM – 4:43 PM
During maintenance on a firewall the device stopped passing network traffic for approximately two minutes. People using Ryerson’s wireless to access the Internet and people trying to access services outside their administrative subnets were unable to do so. Traffic is now … Continue reading
my.ryerson service disruption: Monday, June 3 2013, 5 PM
The CCS Help Desk received reports from a few external users indicating that they are experiencing problems connecting to my.ryerson.ca. These reports started at 5:05 PM. Access to my.ryerson.ca within Ryerson is working as expected. A preliminary investigation indicated that … Continue reading
Posted in All Categories, eHR, eResources, Internet, my.ryerson, network, OGF, RAMSS
Tagged eHR, my.ryerson, network, RAMSS
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General Network Slow Response – July 10, 2012 08:15 AM
At approximately 8:15 am today, CCS started receiving reports of a general slow response when accessing core Ryerson applications as well as the Internet. Preliminary investigation indicates the problem to be with the network core firewall cluster. CCS IT Security staff are investigating … Continue reading
Posted in All Categories, Firewall, Internet, network
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UPDATE: DNS problem affecting e-mail delivery to Ryerson – Thursday, April 12 2012
The DNS appliance’s vendor recommended some manual changes to be done on both the internal and external DNS servers to force the synchronization of data. These changes will take an hour or two to be propagated through external DNS servers. … Continue reading
Intermittent Internet Access – 3:05 pm, August 15, 2011
At around 3:05 pm, access to the Internet became unreliable. Upon investigation, the problem was found to be external to the Ryerson network. GTANet has been contacted about the problem and reported that it was a BGP connection problem that … Continue reading
Posted in All Categories, Internet
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Interrupted Access to Internet
At 12:40 pm today access to the Internet was interrupted due to a network routing configuration error. The problem was fixed and Internet access was back in service within 10 minutes. We apologize for the inconvenience. Computing and Communications Services
Posted in All Categories, Internet
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Emergency upgrade to perimeter firewall
The perimeter firewall is scheduled to be upgraded at 6:00 am, Friday, December 17. Continue reading
Posted in All Categories, Internet
Tagged Internet
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Perimeter Firewall Reboot
CCS has scheduled a reboot of our Internet gateway firewall to correct problems related to high-bandwidth video streaming over CANet. Continue reading
Posted in All Categories, Internet, network
Tagged Internet, network
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