Category Archives: All Categories

Scheduled applications outage during the Daylight Saving Time (DST) switch: Sunday, March 10, 2013 1 AM – 3:30 AM

Posted on March 8, 2013 by Branka Halilovic

RAMSS, eHR and OGF services will not be available on Sunday, March 10, 2013 between 1 AM and 3:30 AM due to the DST switch. We apologize for any inconvenience this may cause. -Computing and Communications Services

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Slow network performance for East Side Admin and Academic subnets: Tuesday, Feb. 26 2013 1:00 PM

Posted on February 27, 2013 by Casey Carvalho

Slow network connectivity was reported by various users on the east side of the campus around 1 PM this afternoon.   The performance degradation affected Academic and Administrative subnets.  The cause of the problem was traced to a faulty fiber cable … Continue reading →

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FAX / XMedius service outage: Monday, Feb. 25 2013 8:13 AM – 8:50 AM

Posted on February 25, 2013 by Casey Carvalho

The XMedius FAX server became unresponsive at 8:13 AM this morning and services were unavailable until 8:50 AM.   A server restart was done to clear the problem. We apologize for any inconvenience this problem may have caused. – Computing and … Continue reading →

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Adobe Reader and Acrobat Security vulnerabilities

Posted on February 21, 2013 by Jim Buchanan

Adobe Systems has issued a security advisory for critical vulnerabilities identified in Adobe Reader and Acrobat. http://www.adobe.com/support/security/advisories/apsa13-02.html These vulnerabilities are already being exploited through sophisticated and targeted attacks that install malware, steal passwords, record keystrokes and collect other system information. … Continue reading →

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Alfresco service outage: Wednesday, Feb. 20 2013 13:24PM

Posted on February 20, 2013 by Casey Carvalho

The Alfresco database server crashed and rebooted this afternoon at approximately 1:24 PM.   The outage affected the Admissions and Campus Facilities and Sustainability document  management systems.  Services were restored around 3:10 PM. We are investigating the reason for the unexpected … Continue reading →

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VAPPS service disruption: Monday, Feb. 4 2012 10:18 AM – 10:47 AM

Posted on February 4, 2013 by Casey Carvalho

The virtual applications (VAPPS) service was not available between 10:18 AM – 10:47 AM.   Technical staff are investigating the root cause of the problem and working with the vendor to resolve the issue. We apologize for the inconvenience. – Computing and Communications Services

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VAPPS service disruption: Saturday, Feb. 2 2012 8:38 AM

Posted on February 2, 2013 by Casey Carvalho

The virtual applications (VAPPS) service has not been available since approximately 8:38 AM.   The problem seems to be related to a network load balancer.   Network staff are investigating the root cause of the problem and working with the … Continue reading →

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VAPPS service disruption: Thursday, Jan. 31 2012 02:45 AM – 09:50 AM

Posted on January 31, 2013 by Casey Carvalho

Virtual applications (VAPPS) experienced intermittent service disruptions this morning, starting at approximately 2:45 AM and ending around 9:50 AM.   The problem seems to be related to a network load balancer issue.   Technical staff are investigating the root cause … Continue reading →

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Confluence and Jira outage: Tuesday, Jan. 22 2012 11:15 AM – noon

Posted on January 22, 2013 by Casey Carvalho

We will be doing some emergency maintenance on Confluence and Jira from 11:15 AM – noon, today.  During this period services will not be available. We apologize for the inconvenience. – Computing and Communications Services

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FAX / XMedius service outage: Monday, Jan. 21 2013 9:00AM

Posted on January 21, 2013 by Casey Carvalho

The XMedius FAX service has been unavailable since 9:00 AM due to a performance issues on a new RAID storage system.   We are planning to migrate the server’s storage to a new RAID system overnight to correct the problem. We … Continue reading →

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