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Network Outage at YDI

Posted on June 14, 2013 by michael

A configuration error in a network switch caused a network outage  for some parts of the YDI building on Friday June 14, 2013 between 8:05 and 8:55 AM. We apologize for the inconvenience the outage caused. -Computing and Communications Services

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VoIP Phones Outage: Friday June 7, 2013 07:07 AM – 8:50 AM

Posted on June 7, 2013 by michael

The Signaling Server for VoIP phones stopped working on Friday June 7, 2013 at 7:07 AM and had to be rebooted.  The outage impacted all of the VoIP phones on campus. Service was restored at 8:50 AM We apologize for … Continue reading →

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Delayed Delivery of Emails: Thursday, June 6, 2013 10:00 AM

Posted on June 6, 2013 by Hongbo HE

At around 10:00 am this morning,  we found that several compromised accounts sent tens of thousands of messages into our system, slowing down mail delivery on two of the three mail servers.  The compromised accounts have been disabled.  We are … Continue reading →

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my.ryerson service disruption: Monday, June 3 2013, 5 PM

Posted on June 3, 2013 by Casey Carvalho

The CCS Help Desk received reports from a few external users indicating that they are experiencing problems connecting to my.ryerson.ca.  These reports started at 5:05 PM. Access to my.ryerson.ca within Ryerson is working as expected.  A preliminary investigation indicated that … Continue reading →

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RMS Administration, Activation and Self Service outage: Monday, June 3, 2013 11:44 AM – 11:54 AM

Posted on June 3, 2013 by Hongbo HE

An RMS application server became unresponsive at approximately 11:44 AM this morning.  It was restarted and back in service at 11:54 AM.  During the outage, the following services were not available: RMS Administration,  Account Activation and Self Service. The cause … Continue reading →

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my.ryerson outage: Friday, May 30, 2013, 8 AM – 8:26 AM

Posted on May 31, 2013 by

On Friday, May 30, 2013, between 6 am and 8 am,  CCS was performing  scheduled maintenance on storage devices which impacted the my.ryerson portal and all applications accessed through the my.ryerson portal, CAS and all CAS-fied applications, RMS administration and … Continue reading →

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Network Outage: Sunday May 26, 2013 11:00 PM – Monday, May 27, 2013 8:30 AM

Posted on May 27, 2013 by michael

One of the core network firewalls stopped working on Sunday May 26, 2013 at 11:00 PM and had to be rebooted this morning, Monday 27, 2013  at 8:30 AM. The outage impacted the networks for the Faculty of Arts, Point … Continue reading →

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Google Drive Service disruption: Friday, May 10, 2013 3:00 PM – 3:12 PM

Posted on May 10, 2013 by Hongbo HE

Google Drive  has been experiencing intermittent problems since about 3:00 PM.  Some users have reported that after logging into Google Drive on the web, their files appear to be missing. Google has updated their status page with more information. Click … Continue reading →

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Network outage – Thursday, May 9, 2013

Posted on May 9, 2013 by michael

Due to a problem with a core network firewall, IT security tried to implement a quick fix.  Unfortunately, that resulted in a network outage for all wired networks on campus.  The connection was reset and network connectivity restored 4 minutes later. … Continue reading →

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Scheduled sharedata service disruption: Friday, April 19, 2013 11:00 PM – 11:10 PM

Posted on April 19, 2013 by Casey Carvalho

The disk storage capacity on the CFAPS sharedata server needs to be increased. We expect to add the additional storage without any service disruption, but a 5 minute interruption of the S: drive services may be required.  The change will … Continue reading →

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