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Recent Alerts
- Update: D2L Brightspace Unavailable Thursday, March 20, 2025 from 3:04 AM to 3:10 AM EDT
- Network outage at KHS & KHE 3rd floor on Friday February 21, 2025
- blog.torontomu.ca outage Thu. Jan. 23 6:30PM to Fri. Jan. 24 7:50AM
- Bell phones outage on Monday January 6, 2024
- WiFi Outage for Some Users on Tuesday December 17, 2024 from 8:00 to 9:15 AM
Category Archives: All Categories
Voice Mail outage on Tuesday May 23, 2017 at 7:00 AM
On Tuesday May 23, 2017 at 7:00 AM CCS noticed that users on the new SIP voice mail system (Officelinx) can’t access their voice mail. Telecom group is working with the vendor to troubleshoot the issue. Update: Problem resolved at … Continue reading
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Problems updating Sophos antivirus May 17, 2017
CCS has received roughly a half dozen reports that people on Ryerson’s wireless network or working off campus were not able to update their Sophos antivirus software. The problem does not occur on Ryerson’s wired network. CCS is working to … Continue reading
Posted in All Categories, Anti-Virus
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How to protect yourself against the WannaCry ransomware worm!!
Check this document on how to avoid having your computer infected by WannaCry type of ransomware worm: http://www.ryerson.ca/ccs/news/article/ransomware-May15/ -Computing and Communications Services
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Network outage on Monday May 1, 2017 from 6:00 to 6:30 PM
On Monday May 1, 2017 at 6:00 PM, one of the network appliances in the data centre got overloaded due to a network workload misconfiguration. This prevented access to most of Ryerson’s services such as my.ryerson and www. ryerson. The … Continue reading
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Phones Outage at 415 Yonge St.: Friday, April 28, 2017
Since around 8 AM, Friday, April 28, 2017, the VoIP (Voice over Internet Protocol) phones at 415 Yonge St. are unreachable from outside Ryerson University. Local staff are able to call other extensions within 415 Yonge St. Calls from 415 Yonge St. to … Continue reading
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Admin printing disruption: Thursday, April 27, 2017 9:30AM – 10:45AM
At approximately 9:30 AM on Thursday, April 27 2017, CCS started receiving a few reports indicating that some CFAPS printer jobs were not printing . A reboot of the print server was done and full services restored at 10:45AM. We’ll continue to … Continue reading
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Wireless outage on Friday April 7, 2017 from 12:14 to 12:19 PM
On Friday April 7, 2017 at 12:14 PM, a configuration error caused a reboot to the wireless controllers. All WiFi communications ceased. Services resumed at 12:19 PM. We apologize for the inconvenience this outage caused. -Computing and Communications Services
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Network outage in 415 Yonge on Thursday April 6, 2017 from 5:55 to 9:20 PM
On Thursday April 6, 2017 at 5:55 PM, the power circuit breaker feeding the network at 415 Yonge was tripped. This prevented all access from/to the Internet and the rest of Ryerson’s network. Power was restored and services resumed at 9:20 … Continue reading
Posted in All Categories, network, power
Tagged network, power
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Academic printing outage: Monday, March 27 2017 11:05 AM
The CFAPS print services stopped responding around 11:05 AM on Monday, March 27 2017. The cause of the problem was related to Microsoft patches that caused processes to stop responding. A reboot of the server fixed the problem and services … Continue reading
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VAPPS service disruption: Tuesday, March 21 2017 3 AM – 3:25 PM
Following an automated database patch update that took place around 3 AM on Tuesday, March 21 2017, the VAPPS system used to deliver virtual applications to students, faculty and staff prevented new user connections or users that did not connect … Continue reading
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