Tag Archives: my.ryerson

my.ryerson.ca service disruption: Sept. 23, 2011 13:02 PM – 13:44 PM

Posted on September 23, 2011 by Casey Carvalho

One of the my.ryerson.ca portal server instances started experiencing some problems around 13:02 PM today (Sept. 23, 2011), causing some users to experience login timeouts. The application instance was restarted at 1:44 PM and full services were restored. We are … Continue reading →

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System outage on Dec. 28, 8:00 AM – 8:00 PM

Posted on December 16, 2010 by Branka Halilovic

On Tuesday, Dec. 28, 2010 between 8:00 AM and 8:00 PM, CCS is planning to upgrade 2 production SAN (storage) appliances to the latest version of the software, as well as applying a number of patches. Continue reading →

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Major systems restored after a switch failure at 9:30 AM

Posted on December 8, 2010 by Branka Halilovic

As of 10:30 AM this morning, the my.ryerson portal, RAMSS, eHR, Library eResource and other applications were returned to service following the outage that began at 9:30 AM. Continue reading →

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Major system outage due to a switch failure

Posted on December 8, 2010 by Branka Halilovic

At approximately 9:30 AM this morning, there was a switch failure within the storage area network that supports many of Ryerson’s core systems. Continue reading →

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Major System Outage Due to Network Connection Problem in Data Centre

Posted on November 24, 2010 by Branka Halilovic

At around 3:07 PM on Wednesday, Nov. 24, there was a temporary network connection failure on a link between a cluster of load balancers. Continue reading →

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Internet Access Disruption

Posted on November 12, 2010 by Branka Halilovic

Internet Service to some Ryerson systems such as RMail and the my.ryerson.ca portal was disrupted today at 11:20 AM for approximately 15 minutes due to a configuration problem with the packet shaping device that prioritizes network traffic coming into Ryerson. Continue reading →

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