Tag Archives: my.ryerson

my.ryerson.ca outage – Tuesday, Oct. 16, 2012 10:19 AM – 10:30 AM

Posted on October 16, 2012 by Brian Lesser

The my.ryerson.ca servers became unresponsive at 10:19 AM this morning and had to be restarted. Service was restored by 10:30 AM. The cause of the problem is still being investigated. Please accept our apologies for the problems this outage caused. … Continue reading →

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my.ryerson portal unavailable due to system maintenance: Friday, June 15 2012, 6 am – 7:48 am

Posted on June 15, 2012 by Branka Halilovic

my.ryerson and all applications accessed through the my.ryerson portal were uvailable this morning, Friday, June 16 between 6 am – 7:48 am due to scheduled work being done during our preventive maintenance window. We apologize for any inconvenience. -Computing and Communications Services

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my.ryerson short service interruption: Wednesday, Feb. 29, 2012 10:17 AM – 10:22 AM

Posted on February 29, 2012 by Casey Carvalho

Services on the my.ryerson portal were restarted this morning between 10:17 AM and 10:22 AM to implement a fix related to the problems we experienced  yesterday evening.   The cause of the problem was traced to the Blackboard My Announcements … Continue reading →

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my.ryerson.ca service interruption – Feb. 28, 2012 9:23 PM

Posted on February 28, 2012 by Casey Carvalho

Starting at approximately 9:23 PM today, CCS began receiving reports that the my.ryerson portal was unavailable. Update: The service disruption may have actually started earlier, possibly aroud 8PM.   We’re still investigating the incident, but services were restarted and my.ryerson was available around 10:15PM. Update … Continue reading →

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my.ryerson.ca login problem – Thursday, Jan. 12 2012 2:22 PM – 2:45 PM

Posted on January 12, 2012 by Casey Carvalho

The Central Authentication System (CAS) that allows you to log into my.ryerson.ca and other systems experienced a problem starting at approximately 2:22 PM today. Services were restarted and fully available at 2:45 PM. Please accept our apologies for the problems … Continue reading →

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my.ryerson Online Resources unavailable: Monday, Dec. 12, 2011 16:55 PM

Posted on December 12, 2011 by Casey Carvalho

The “Manage My Online Resources”  service within the my.ryerson portal became unavailable around 4:55 PM today, due to a disc hardware failure on the server. Technical Support staff are currently in the process of recovering the system. Update: Services were … Continue reading →

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Scheduled my.ryerson.ca service interruption – Nov. 11, 2011 between 10:30 p.m. and 10:40 p.m.

Posted on November 11, 2011 by Branka Halilovic

In order to deploy content for the Faculty Course Survey portlet, the uPortal application instances will be restarted between 10:30 p.m. and 10:40 p.m. tonight.  Some users may experience intermittent access issues to the my.ryerson portal during the restart of … Continue reading →

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my.ryerson.ca service interruption – Nov. 11, 2011 at 8:50 a.m. and 10:05 a.m.

Posted on November 11, 2011 by Branka Halilovic

In order to deploy a new portlet on the my.ryerson portal, the uPortal application instances were restarted twice this morning around 8:50 a.m. and around 10:05 a.m. Some users may experienced intermittent access issues to the my.ryerson portal during restart … Continue reading →

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my.ryerson.ca login problems – Friday, Oct. 28, 2011 1:15 PM to 2:15 PM

Posted on October 28, 2011 by Brian Lesser

The Central Authentication Service (CAS) on one of Ryerson’s CAS servers stopped working at approximately 1:15 PM today. The service was restarted at 2:15 PM. During the time the service was unavailable some people were unable to log into the … Continue reading →

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my.ryerson.ca service disruption: Sept. 23, 2011 5 PM – 5:30 PM

Posted on September 23, 2011 by Casey Carvalho

One of the my.ryerson.ca server instance started experiencing some problems again around 5 PM. The application instance was restarted around 5:30 PM and full services were restored.

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