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Tag Archives: my.ryerson
my.ryerson service disruption: Wednesday, Sept. 11, 2013 8:14 PM – 9:00 PM
At 8:14 PM CCS started receiving automated reports of problems with the my.ryerson portal. All but one of the servers were offline. This may have affected some people attempting to use the portal while others may have been able to … Continue reading
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CAS/my.ryerson Service Disruption: Friday, June 14 2013 9:33 AM – 9:42 AM
A data replication issue with the Central Authentication System (CAS) caused intermittent login problems starting at approximately 9:33 AM. CAS services were restarted and full services were restored at 9:42 AM. We are continuing to investigate this issue. Please accept … Continue reading
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my.ryerson service disruption: Monday, June 3 2013, 5 PM
The CCS Help Desk received reports from a few external users indicating that they are experiencing problems connecting to my.ryerson.ca. These reports started at 5:05 PM. Access to my.ryerson.ca within Ryerson is working as expected. A preliminary investigation indicated that … Continue reading
Posted in All Categories, eHR, eResources, Internet, my.ryerson, network, OGF, RAMSS
Tagged eHR, my.ryerson, network, RAMSS
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my.ryerson outage: Friday, May 30, 2013, 8 AM – 8:26 AM
On Friday, May 30, 2013, between 6 am and 8 am, CCS was performing scheduled maintenance on storage devices which impacted the my.ryerson portal and all applications accessed through the my.ryerson portal, CAS and all CAS-fied applications, RMS administration and … Continue reading
Posted in All Categories, Blackboard, CAS, eHR, Google Apps, my.ryerson, RAMSS
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my.ryerson service disruption: Monday, May 6, 2013 3:00 AM – 8:00 AM
At approximately 3:00 AM , a synchronization issue between RMS and the my.ryerson.ca portal application caused some users to receive a “access to application suspended” error when connecting to the portal. Technical support staff resolved the problem at 8:00 AM. We apologize … Continue reading
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CAS – Central Authentication System – Service disruption, March 25, 2013 11:35 AM – 12:30 PM
CAS, the Ryerson Central Authentication system was unavailable from 11:35 AM to 12:30 PM on Monday, March 25, 2013. This was due to an issue with a database server file system. The problem is being investigated by CCS. Due to … Continue reading
Posted in Blackboard, CAS, eHR, Google Apps, my.ryerson, RAMSS, RMail
Tagged Blackboard, eHR, Google Apps, my.ryerson, RAMSS
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Scheduled www.ryerson.ca and the my.ryerson portal outage: Friday, January 18, between 6 am and 7 am
To mitigate issues that caused my.ryerson and CAS services interruptions on Dec 26, 2012 and Jan 1, 2013, CCS will be moving www.ryerson.ca and uPortal to a new load balancer on Friday, January 18, between 6 AM and 7 AM. … Continue reading
Posted in All Categories, Blackboard, eHR, Google Apps, my.ryerson, RAMSS
Tagged Blackboard, eHR, Google Apps, my.ryerson, RAMSS
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CAS service interruption: Dec. 16 11:7 PM – Dec 17 2:12 AM
Central Authentication Service (CAS) application server’s threads had reached the max and could not handle new requests at 11:57 PM on December 16, 2012. Services were restored at 2:12 AM on December 17, 2012. This affected all CASified applications, including … Continue reading
Posted in All Categories, Blackboard, eHR, Google Apps, my.ryerson, RAMSS
Tagged Blackboard, eHR, Google Apps, my.ryerson, RAMSS
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LDAP authentication outage: Wednesday, Dec. 12, 2012 7:15 AM – 8:11 AM – Update
Update: This affected CASified applications, including Gmail, Blackboard, my.ryerson.ca, Confluence, Jira and impacted wireless Access. =============================================================== The LDAP (Lightweight Directory Access Protocol) proxy servers used for authentication, including authentication of CAS systems (my.ryerson.ca), stopped responding around 7:15 am. Services were restored around … Continue reading
Posted in All Categories, Blackboard, eHR, Google Apps, LDAP, my.ryerson, RAMSS, wireless
Tagged Blackboard, eHR, Google Apps, LDAP, my.ryerson, RAMSS, Wireless
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my.ryerson.ca and CAS service interruption: Tuesday Nov. 27 00:00 AM – 00:15 AM
Due to an issue with an Oracle database process, a planned service interruption is being scheduled for approximately 15 minutes, starting tonight at midnight. During this period Ryerson’s Central Authentication System (CAS) will be unavailable. While applications accessed through my.ryerson.ca (including RAMSS, Blackboard, … Continue reading
Posted in All Categories, Blackboard, eHR, Google Apps, my.ryerson, RAMSS
Tagged Blackboard, eHR, Google Apps, my.ryerson, RAMSS
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