Category Archives: wireless

Slow wireless at TRS – Thursday, November 7, 2013 from 5:00 AM to 4:00 PM

Posted on November 7, 2013 by michael

On Thursday, November 7, 2013, at 5:00 AM , one of the links to the wireless controller in TRS started to show some intermittent errors.  This caused slower than usual wireless access in that building. The link was taken out … Continue reading →

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Intermittent Wireless Access

Posted on October 16, 2013 by michael

A critical upgrade had to be done for the wireless network controllers all over the campus (except TRS) to allow for the use of enhanced wireless access points. The upgrade took place on Tuesday October 15, 2013 between 10:30 and … Continue reading →

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Network Outage: Thursday, October 10, 2013 4:41 PM – 4:43 PM

Posted on October 10, 2013 by Brian Lesser

During maintenance on a firewall the device stopped passing network traffic for approximately two minutes. People using Ryerson’s wireless to access the Internet and people trying to access services outside their administrative subnets were unable to do so. Traffic is now … Continue reading →

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Network outage – Jorgenson Hall – Thursday May 2, 2013, 2:35PM – 2:50 PM

Posted on May 2, 2013 by Jim Buchanan

Due to a problem within a departmental network, the main network switch in Jorgenson Hall automatically disabled itself  to prevent the problem impacting Ryerson’s core network. This resulted in a network outage for all of Jorgenson Hall, both wireless and wired.  … Continue reading →

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Wireless Authentication Service Disruption: Wed March 20, 2013 2:30 PM to 2:50 PM

Posted on March 20, 2013 by Brian Lesser

At approximately 2:30 PM today Ryerson’s wireless authentication service stopped allowing people to log onto our wireless network. A backup authentication system was used to restore service at 2:50 PM. People already using the wireless network were able to continue … Continue reading →

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LDAP authentication outage: Wednesday, Dec. 12, 2012 7:15 AM – 8:11 AM – Update

Posted on December 12, 2012 by Casey Carvalho

Update:  This affected CASified applications, including Gmail, Blackboard, my.ryerson.ca, Confluence, Jira and impacted wireless Access. =============================================================== The LDAP (Lightweight Directory Access Protocol) proxy servers used for authentication, including authentication of CAS systems (my.ryerson.ca), stopped responding around 7:15 am.   Services were restored around … Continue reading →

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Wireless Service Interrupted to POD, LIB and JOR Buildings – 09:22 am, Oct. 16, 2012

Posted on October 16, 2012 by kwoo

At 9:22 am, Oct. 16 Network Engineering staff were alerted by our monitoring systems that the wireless service for the POD, LIB and JOR Buildings were not working properly.  A software module locked-up in one of the wireless controllers. The controller … Continue reading →

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Network outage in Kerr Hall South – Friday, Oct. 12, 2012 7:00 AM – 9:30 AM

Posted on October 12, 2012 by Casey Carvalho

The power to some Communications Risers in the Kerr Hall South east area were unexpectedly disrupted by work carried out on some electric panels.    Due to the power loss, the wired and wireless networks on all 3 floors of the … Continue reading →

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WiFi Problems Accessing the Internet – 3:30 PM October 11, 2012

Posted on October 11, 2012 by Brian Lesser

Many people using RU-Secure are unable to access the Internet. We are investigating the problem and apologize for the inconvenience this problem has caused. Update 5:20 PM: The problem was caused by a software bug that duplicated the firewall rules in … Continue reading →

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Scheduled Wireless Service Disruption – Saturday, September 8, 2012 between 1 AM and 1:05 AM

Posted on September 7, 2012 by Jim Buchanan

At approximately 1 AM on Saturday September 8, 2012 the wireless service across campus will be disrupted for about 5 minutes. CCS will be adding a wireless network in the new MAC building. We apologize in advance for any inconvenience … Continue reading →

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