Category Archives: wireless

WiFi authentication outage on Tuesday, October 6, 2015

On Tuesday, October 6, 2015 at 4:15 PM, the authentication system for wireless users failed. This prevented new wireless session from being established. Network services team is investigating the problem.   Update: The problem was traced to an overload of authentication … Continue reading

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Internet outage for Wireless & lab computers on Thursday September 24, 2015

On Thursday, September 24, 2015 at 1:17 PM, a network device rebooted itself. This prevented all wireless devices and lab computers from accessing the Internet until the reboot was completed at 1:23 PM. Update: Same issue happened again on Friday, September … Continue reading

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WiFi interruption at POD & JOR on Wednesday June 24, 2015

On Wednesday, June 24, 2015 at 08:50 AM, the wireless network in the POD & JOR buildings became unstable due to a faulty network switch port.  Network Services moved the traffic through a different port and services resumed at 9:50. Update: For … Continue reading

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Intermittent WiFi on May 26, 2015

On Tuesday, May 26, 2015 at 08:40 AM, the wireless network at the East side of the campus became unstable.  The Network Services team is troubleshooting the issue. Update: At 1:19 PM one of the wireless controllers was rebooted and … Continue reading

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WiFi outage on Tuesday February 10, 2015 1:05 PM

On Tuesday, February 10, 2015 at 1:05 PM, a wireless network controller servicing the AMC, CED, CPF, DMZ, RIC, HEI, IMA, OKF, SBB, SCC, SID and VIC buildings failed which caused a WiFi outage in these buildings. The Wireless Access Points … Continue reading

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WiFi outage in POD & JOR on Thursday January 29, 2015 from 12:35 PM to 12:50 PM

On Thursday, January 29, 2015 at 12:35 PM, a wireless network controller servicing the POD and JOR buildings failed which caused a WiFi outage in these buildings. The Wireless Access Points had to be moved to another controller and services resumed at … Continue reading

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WiFi outage on January 16, 2015 from 10:45 AM to 10:50 AM

On Friday, January 16, 2015 at 10:45 AM, a configuration error was made that prevented new connections to the wireless network. This was corrected at 10:50 AM at which time normal services resumed. Please accept our apologies for any inconvenience this may … Continue reading

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Wireless authentication outage on Sunday November 2, 2014

On Sunday November 2, 2014 at 4:10 AM there was a campus wide issue logging into Ryerson’s wireless network due to a problem with an authentication server. People who were already logged in and online were not affected, only people who were … Continue reading

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Wireless authentication outage on Tuesday October 21, 2014

On Tuesday October 21, 2014 at 1:10 PM there was a campus wide issue logging into wireless due to a backend authentication server problem. Users who were already logged in and online were not affected, only users who were attempting … Continue reading

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Wireless outage at the library on July 23, 2014 from 1:45 to 2:15 PM

On Wednesday July 23, 2014 at 1:45 PM, one of two network switches providing wireless network access to the library failed. The switch cluster had to be rebooted and the services resumed at 2:15 PM We apologize for any inconvenience. -Computing and … Continue reading

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