Category Archives: wireless

Wireless outage on Friday April 7, 2017 from 12:14 to 12:19 PM

Posted on April 7, 2017 by michael

On Friday April 7, 2017 at 12:14 PM, a configuration error caused a reboot to the wireless controllers. All WiFi communications ceased. Services resumed at 12:19 PM. We apologize for the inconvenience this outage caused. -Computing and Communications Services

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Wireless outage on Sunday, January 29, 2017 from 11:00 AM to 12:25 PM

Posted on January 29, 2017 by michael

An issue with a wireless controller not being able to pass user authentication requests to the authentication servers caused a wireless outage in the following locations:  SLC, POD and KHW.  The outage was reported at approximately 11:00 AM and was resolved … Continue reading →

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Wireless outage on Saturday, January 28, 2017 from 3:52 PM to 6:50 PM

Posted on January 28, 2017 by Brian Lesser

An issue with a wireless controller not being able to pass user authentication requests to the authentication servers caused a wireless outage in the following locations:  TRS, MAC, YNG, YDI, DMZ, BTS, AOB, WCB.  The outage was reported at approximately 3:52 … Continue reading →

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Network outage at SLC building on Wednesday September 21, 2016 at 6:06 AM

Posted on September 21, 2016 by michael

On Wednesday September 21, 2016, at 6:06 AM electric power was lost in the SLC  telecommunication closet. This caused a complete outage of both wired and wireless network access.   Campus facilities are investigating the issue. Update: Power restored to the telecom … Continue reading →

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Internet access unavailable in labs and wireless: Friday, July 22, 2016 8:00 AM – 9:13 AM

Posted on July 22, 2016 by Casey Carvalho

Update at 9:32 AM – The issue has been resolved and the Internet access in the labs and via wireless is now available. Internet access in labs and via wireless became unavailable following a 6 AM – 8 AM scheduled … Continue reading →

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WiFi interruption on Monday February 22, 2016 at 1:36 and 2:36PM

Posted on February 22, 2016 by michael

On Monday, February 22, 2016 at 1:36 PM, a WiFi network controller failed. This forced existing WiFi users to re-authenticate to a backup WiFi controller. Another interruption occurred at 2:36 PM as the original controller came back on line forcing the … Continue reading →

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Active Directory and wireless service disruption: Friday Jan. 29 12:49pm-1:27pm

Posted on January 29, 2016 by Casey Carvalho

At approximately 12:47 pm, a physical server running multiple virtual machines, including the main Active Directory server, started experiencing problems.  This meant that by 12:55 pm some people could not log into Ryerson’s wireless network. Services were restored at 1:27 pm. … Continue reading →

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WiFi outage from Wednesday Dec. 30, 2015 at 7:35 PM to Thursday Dec. 31, 2015 at 2:30 PM

Posted on December 31, 2015 by michael

On Wednesday, December 30, 2015 at 7:35 PM, a network device failed. This prevented WiFi users from accessing the Internet. Network staff forced a fail over to another network device and  services resumed at 2:45 PM on Thursday December 31, … Continue reading →

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Intermittent wireless service interruptions, October 2015

Posted on November 6, 2015 by Brian Lesser

CCS has become aware of an issue with Ryerson’s wireless network. Occasionally, access to the network momentarily disappears for some people. This has happened at random locations and times across campus. The cause appears to be with wireless access points “failing over” to … Continue reading →

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WiFi interruption at LIB, JOR, POD and SLC on Thursday October 29, 2015 at 2:00 PM

Posted on October 29, 2015 by michael

On Thursday, October 29, 2015 at 02:00 PM, one of the network switches rebooted. This impacted the WiFi network at LIB, JOR, POD and SLC buildings. Services were resumed at 2:05 PM   Please accept our apologies for any inconvenience this has caused. -Computing … Continue reading →

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