Categories
Archives
-
Recent Alerts
- Update: D2L Brightspace Unavailable Thursday, March 20, 2025 from 3:04 AM to 3:10 AM EDT
- Network outage at KHS & KHE 3rd floor on Friday February 21, 2025
- blog.torontomu.ca outage Thu. Jan. 23 6:30PM to Fri. Jan. 24 7:50AM
- Bell phones outage on Monday January 6, 2024
- WiFi Outage for Some Users on Tuesday December 17, 2024 from 8:00 to 9:15 AM
Category Archives: RAMSS
Interruption to Core Applications – 9:38 am, 17-August-2011
At 9:38 am, there was a 2 min. interruption in access to most core applications including Rmail and Blackboard. It was caused by a configuration error in a data centre network switch that caused the switch to reboot. The configuration … Continue reading
Posted in All Categories, eHR, my.ryerson, network, RAMSS, RMail
Comments Off on Interruption to Core Applications – 9:38 am, 17-August-2011
RAMSS Outage
At roughly 3:30AM this morning the RAMSS database started reporting errors and the systems became unresponsive. As a result RAMSS is not available. We will likely have to restart and test the database system before RAMSS can be made available … Continue reading
Posted in All Categories, RAMSS
Comments Off on RAMSS Outage
Access to Major Systems Caused by Data Centre Firewall Problem – July 3, 2011 – 2:39 pm
At 1:45 pm, July 3, 2011, access to major systems including R-Mail and my.ryerson.ca was interrupted due to a problem with a redundant link on the firewall cluster that protects those systems. The problem was resolved @ 2:53 pm. Access to … Continue reading
Posted in All Categories, eHR, eResources, LDAP, my.ryerson, RAMSS, RMail
5 Comments
CAS service interruption, June 14 2011 5:45 PM – 6:55 PM
Ryerson’s Central Authentication Service (CAS) stopped working correctly on Tuesday, June 14 around 5:45 PM. The problem was traced to an intermittent connection problem that was fixed at 6:55 PM. CAS is the system that controls access to the my.ryerson.ca portal … Continue reading
Posted in All Categories, eHR, LDAP, my.ryerson, RAMSS
Comments Off on CAS service interruption, June 14 2011 5:45 PM – 6:55 PM
RAMSS outage this morning 3:30 AM – 6:30 AM
Last night around 3:30 am the RAMSS database (and therefore the entire RAMSS system) stopped functioning. Continue reading
Posted in All Categories, RAMSS
Tagged RAMSS
Comments Off on RAMSS outage this morning 3:30 AM – 6:30 AM
System outage on Dec. 28, 8:00 AM – 8:00 PM
On Tuesday, Dec. 28, 2010 between 8:00 AM and 8:00 PM, CCS is planning to upgrade 2 production SAN (storage) appliances to the latest version of the software, as well as applying a number of patches. Continue reading
Posted in All Categories, eHR, eResources, my.ryerson, RAMSS, RMail
Tagged eHR, email, my.ryerson, RAMSS
Comments Off on System outage on Dec. 28, 8:00 AM – 8:00 PM
Major systems restored after a switch failure at 9:30 AM
As of 10:30 AM this morning, the my.ryerson portal, RAMSS, eHR, Library eResource and other applications were returned to service following the outage that began at 9:30 AM. Continue reading
Posted in All Categories, eHR, eResources, my.ryerson, RAMSS
Tagged eHR, my.ryerson, RAMSS
Comments Off on Major systems restored after a switch failure at 9:30 AM
Major system outage due to a switch failure
At approximately 9:30 AM this morning, there was a switch failure within the storage area network that supports many of Ryerson’s core systems. Continue reading
Posted in All Categories, eHR, eResources, my.ryerson, RAMSS
Tagged eHR, my.ryerson, RAMSS
Comments Off on Major system outage due to a switch failure
Major System Outage Due to Network Connection Problem in Data Centre
At around 3:07 PM on Wednesday, Nov. 24, there was a temporary network connection failure on a link between a cluster of load balancers. Continue reading
Posted in All Categories, eHR, GroupWise, LDAP, my.ryerson, RAMSS, RMail
Tagged email, GroupWise, Internet, my.ryerson, network
Comments Off on Major System Outage Due to Network Connection Problem in Data Centre