Category Archives: Internet

Intermittent Internet access on July 20, 2020 at 11:00 AM

Posted on July 20, 2020 by michael

On Monday July 20, 2020, at 11:0 AM CCS received concerns about users having intermittent access to Ryerson’s resources such as VPN and DE website. Network services & IT security team are investigating the issue. Update at 13:45 PM: IT … Continue reading →

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Intermittent WIFI issues – Tuesday, November 20, 2018

Posted on November 20, 2018 by Jim Buchanan

The Ryerson Network team is aware of an ongoing issue with the Ryerson Wireless Network.  Some users are  experiencing difficulty obtaining a connection and/or logging in. Network Engineering is currently investigating the issue with the vendor to resolve the issue. … Continue reading →

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Intermittent Internet access on Friday October 26, 2018

Posted on October 26, 2018 by michael

On Friday October 26, 2018 at 8:00 AM, CCS monitoring systems indicated there is a longer than usual delay to access internet resources. The problem traced to external internet name servers. Network services team moved Ryerson to use another set of … Continue reading →

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Inbound internet outage on Friday, June 15, 2018 from 07:54 AM to 09:40 AM

Posted on June 15, 2018 by Casey Carvalho

An unexpected network issue arose during a scheduled upgrade and reconfiguration of Ryerson’s border firewalls, starting this morning at 7:54 AM.  As a result of the change, inbound traffic for some departmental academic and admin networks was not properly routed. … Continue reading →

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Wireless network issues – Wednesday, December 13, 2017

Posted on December 13, 2017 by Jim Buchanan

Wireless users connecting to RU-SECURE may experience intermittent connectivity or difficulty obtaining an IP address. Network Engineering is investigating the issue and will update as appropriate.  We apologize for any inconvenience this may cause. – Computing and Communications Services Update: … Continue reading →

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Issues with logging on to Ryerson systems – Friday June 9, 2017

Posted on June 9, 2017 by Jim Buchanan

Due to an issue with CAS, Ryerson’s sign on application, some people may have problems when trying to log on to Ryerson systems with Internet Explorer. If you are experiencing this problem, please try another browser such as Google Chrome, … Continue reading →

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Wireless outage on Saturday, January 28, 2017 from 3:52 PM to 6:50 PM

Posted on January 28, 2017 by Brian Lesser

An issue with a wireless controller not being able to pass user authentication requests to the authentication servers caused a wireless outage in the following locations:  TRS, MAC, YNG, YDI, DMZ, BTS, AOB, WCB.  The outage was reported at approximately 3:52 … Continue reading →

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Slow Internet access on Wednesday, November 23, 2016 at 12:25 PM

Posted on November 23, 2016 by michael

On Wednesday, November 23, 2016 at 12:25 PM CCS noticed slowness in accessing the Internet.  The Network Services team is investigating the issue. Update November 24, 2016: The Internet access problems on November 23, 2016 was the result of a Distributed … Continue reading →

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Slow Internet access on Wednesday September 28, 2016 at 3:25 PM

Posted on September 28, 2016 by michael

On Wednesday, September 28, 2016 at 3:25 PM CCS received reports about slow or intermittent internet access.  Network services team is investigating the issue. Update: The network services team tuned some traffic threshold parameters and services resumed at 4:00 PM … Continue reading →

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Network outage on Sunday 11, 2016 from 8:00 to 9:00 AM

Posted on September 12, 2016 by michael

On Sunday September 11, 2016, at 8:00 AM an emergency network maintenance took place. This caused access interruption to and from the Internet.   The maintenance work was completed and services resumed at 9:00 AM. We apologize for any inconvenience. -Computing and … Continue reading →

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