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Recent Alerts
- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
- Slow connectivity to applications on Tuesday September 3, 2024
- WiFi Network outage on Wednesday August 28, 2024 from 5:20 to 7:15 AM
- ServiceNow (Ask HR and IT Help) outage on Monday August 26, 2024
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Internet outage on Wednesday October 29, 2014
On Wednesday October 29, 2014 at 1:15 PM the two routers connecting Ryerson to the Internet ran out of memory. This caused a total outage of Internet traffic. The routers had to be rebooted and the services were resumed at 1:30 PM. … Continue reading
Posted in All Categories, Internet, network
Tagged Internet, network
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Google Drive Access Disruption Monday, October 27, 2014
Google has reported service issues with Google Drive this morning. Affected users will see 500 errors and slow response time. The latest Google Drive status information is here. CCS has also received reports from users about not being able to … Continue reading
Posted in All Categories, Google Apps
Tagged Google Apps
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Wireless authentication outage on Tuesday October 21, 2014
On Tuesday October 21, 2014 at 1:10 PM there was a campus wide issue logging into wireless due to a backend authentication server problem. Users who were already logged in and online were not affected, only users who were attempting … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Google Drive Access Disruption Tuesday, October 14, 2014
Google has reported that there were service issues with Google Drive this morning. Affected users will see 500 errors and slow response time. The latest Google Drive status information is here. CCS has also received reports from users about not … Continue reading
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my.ryerson Portal and RMS Outage: Saturday October 11, 2014 12 AM to 9:35 AM
Both the my.ryerson portal and RMS web applications became unavailable around midnight last night due to a hardware issue with the database server. CCS technical team is currently working on fixing the issue. RMS is the system that makes possible … Continue reading
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Mail delivery delay: Tuesday Sept 30 2014, 11:05am – 5:00 PM
Starting Tuesday Sept 30 at 11:05 AM, one of Ryerson’s mail servers started experiencing disk errors. This server was shutdown at 5:00 pm. Some messages sent via this server between 11:05 pm and 5:00 pm were still in the mail queue when … Continue reading
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Network outage for POD 3rd & 4th floors on Monday September 29, 2014
The network switch providing network access to POD 3rd and 4th floor failed this morning. This caused a network outage for the wired devices until the switch was replaced at 8:50 AM. We apologize for the inconvenience. -Computing and Communications Services
Posted in All Categories, network
Tagged network
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Mail delivery delay: Wed. Sept 24 2014, 11:10 AM – 12:50 PM
Starting Wed. Sept 24 11:10 AM, the mail service experienced a mail delivery delay due to a system resource utilization spike. The issue was fixed at 12:15 PM. The mail queue was cleared and the mail service returned to normal … Continue reading
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Slow Internet browsing on some sites – Tuesday September 23, 2014
CCS has received reports that some people using both wired and wireless networks are noticing inconsistent Internet browsing speeds. Some web sites are extremely slow to load while others load normally. Update 2014, 09, 24: The IT-Security team implemented a workaround until a … Continue reading
Posted in All Categories, Internet
Tagged Internet
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Cold Fusion services outage: Thursday, Sept. 18, 2014 6:33 AM – 8:20 AM
The following Cold Fusion applications were not available this morning, Thurdsay, Sept. 18, 2014 from approximately 6:33 AM to 8:20 AM: ccs.cf.ryerson.ca hr.cf.ryerson.ca ss.cf.ryerson.ca alfresco.cf.ryerson.ca m.ryerson.ca A restart of the Cold Fusion server was done to restore services. The cause of the issue is … Continue reading
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