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Recent Alerts
- D2L Brightspace is unavailable Wednesday August 5, 2026 at 1:00 p.m. to 2:31 p.m.
- CAS issues on Tuesday August 4, 2026, from 7:00 a.m. to 10:20 a.m.
- Wireless authentication issues Friday July 24, 2026 from 8:08pm to 10:18pm
- WiFi outage on July 2, 2026 from 9:17 AM to 9:50 AM
- Relay Email Service Disruption Fri. June 19, 5:00 AM – 10:30 AM
Category Archives: All Categories
Google mail outage on Tuesday April 14, 2015
On Tuesday April 14, 2015 at around 6:00 PM some users weren’t able to access neither Ryerson’s Google mail nor their personal Google mail accounts. This issue hasn’t been acknowledged by Google but services resumed at around 9:00 PM
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Tagged Gmail
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Network outage at North/West corner of KH on Tuesday April 14, 2015
On Tuesday, April 14, 2015 at 03:20 AM, power was lost at the telecom room at the North/West corner of Kerr Hall. This caused a network outage for both wired and wireless users for this area. Campus facilities restored the power at … Continue reading
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Tagged power
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Printing Service interruption: Thursday, April 9, 2015 8:00 AM – 10:50 AM
The Ryerson academic computing printing system experienced slowness and timeouts starting at 8:00 AM today, April 9, 2015. The issue was due to a hung process in the one card server, which is responsible for printing funds. The process was … Continue reading
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Slow network & WiFi access issues on Thursday April 9, 2015
On Thursday, April 9, 2015 at 09:20 AM, one of the DNS/DHCP servers failed . This caused slowness to network and applications access (such as my.ryerson) and prevented some wireless users from accessing the network. A work around was implemented at 11:04 … Continue reading
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Tagged network
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RU mobile lab status app and Labs/Vapps drive outage: April 1, 2015 9:04 am – 9:15 am
A storage array problem this morning, Wednesday, April 1, 2015, caused the following services to be unavailable from approximately 9:04 AM to 9:15 AM: RU mobile app used for CCS managed lab status personal and shared S: drive for Labs and … Continue reading
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my.ryerson service disruption: March 31, 2015 10:24 PM – April 1, 2015 8:16 AM
One of four servers providing access to my.ryerson became unresponsive at approximately 10:24 PM on March 31, 2015. This prevented some users from accessing my.ryerson.ca. This server was taken out of the pool on April 1, 2015 at 8:16 AM to avoid further disruption while … Continue reading
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Incoming Mail Delays, Saturday March 28, 2015 at 9:08 AM
One of the mail servers ran out of disk space and caused a delay in the delivery of email at Ryerson. The problem was noticed just after 8:30 AM. There are approximately 67,000 messages that are queued for delivery. We expect the … Continue reading
VAPPS service disruption: Wednesday, March 18, 2015 2:25 PM – 2:30 PM
A server running VAPPS (virtual applications) experienced a critical “bugcheck” error this afternoon, Wednesday, March 18, around 2:25 PM. The critical error caused the server to reboot. Services were restored around 2:30 PM. We are investigating the cause of the problem. … Continue reading
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Daylight Saving Time (DST) Switch, Sunday, March 8, 2015 at 2 AM
Due to the switch to Daylight Savings Time, the following applications will not be available: RAMSS and eHR on Sunday, March 8, 2015 from 00:01 AM to 3:30 AM OGF from Saturday, March 7, 2015 at 22:45 PM to Sunday, … Continue reading
Cold Fusion outage: Thursday, Feb. 26 2015
The following Cold Fusion applications started experiencing problems this morning, Thursday, Feb. 26, 2015. Troubleshooting of the problem identified the issue to be a bad database query that gradually caused a degradation of services over time. A reboot of the … Continue reading
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