Category Archives: All Categories

Unable to comment on blog.ryerson.ca from off campus locations.

On Friday, September 23, 2016, we  received reports that users are unable to make any comments on the blog.ryerson.ca system from off campus locations. As of noon on Monday, September 26, 2016, the issue had been resolved. Computing and Communications … Continue reading

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Phones outage at 415 Yonge St.: Monday, September 26, 2016

On Monday, September 26, 2016, CCS noticed that the phones at 415 Yonge St. building failed to come up after a building power loss. The support vendor has been contacted. Update: Power surge caused phone system damage. Equipment were replaced and services resumed at 3:30 … Continue reading

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Network outage at 1 Dundas Street (YDI building): Monday, September 26, 2016

On Monday, September 26, 2016, CCS noticed that some network switches in 1 Dundas Street (YDI building) failed to come up after a building power loss. This caused a network outage for the HR department.  Network services team is investigating the … Continue reading

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Network outage at SLC building on Wednesday September 21, 2016 at 6:06 AM

On Wednesday September 21, 2016, at 6:06 AM electric power was lost in the SLC  telecommunication closet. This caused a complete outage of both wired and wireless network access.   Campus facilities are investigating the issue. Update: Power restored to the telecom … Continue reading

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Google’s “Important changes to your account” notice

Google has started displaying a one-time notice that your Ryerson account now “works more like a full Google account.” Google is displaying this notice now because of a change in how the Google Play store has been configured by Google. … Continue reading

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Network outage on Sunday 11, 2016 from 8:00 to 9:00 AM

On Sunday September 11, 2016, at 8:00 AM an emergency network maintenance took place. This caused access interruption to and from the Internet.   The maintenance work was completed and services resumed at 9:00 AM. We apologize for any inconvenience. -Computing and … Continue reading

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RU-VPN2 service disruption: Friday, Sept. 9 2016

Starting at approximately 12:30 PM on Friday, Sept. 9, multiple user reports were received by Computing and Communications Services indicating that RU-VPN2 authentication was failing.   The service was restored around 12:54 PM. We apologize for any inconvenience. -Computing and Communications … Continue reading

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Ryerson blog site service disruption: Friday, Sept. 9 2016 11:45 AM

The Ryerson blog site became unavailable on Friday, Sept. 9, starting around 11:45 AM.   Partial services were restored around 2:45 PM.   We’ll provide an update after full services are restored. We apologize for any inconvenience. -Computing and Communications Services

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Multiple services disruption due to server crash: Sunday, Sept. 4, 2016 15:52 PM – 18:06 PM

One of the physical servers that hosts various virtual machines (VMs) crashed on Sunday, Sept. 4 at approximately 3:52 PM.   The server crash resulted in a number of service outages, including Cold Fusion applications.  All services were restored around 6:06 … Continue reading

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Multiple service disruption due to server crash: Friday, Sept. 2, 2016 12:51 PM – 13:03 PM

One of the physical servers that hosts various virtual machines (VMs) crashed on Friday, Sept. 2nd at approximately 12:51 PM.   The server crash resulted in various service outages, including Cold Fusion services.  The server was rebooted and services were … Continue reading

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