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Phones outage at 415 Yonge St.: Monday, September 26, 2016
On Monday, September 26, 2016, CCS noticed that the phones at 415 Yonge St. building failed to come up after a building power loss. The support vendor has been contacted. Update: Power surge caused phone system damage. Equipment were replaced and services resumed at 3:30 … Continue reading
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Tagged phones
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Network outage at 1 Dundas Street (YDI building): Monday, September 26, 2016
On Monday, September 26, 2016, CCS noticed that some network switches in 1 Dundas Street (YDI building) failed to come up after a building power loss. This caused a network outage for the HR department. Network services team is investigating the … Continue reading
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Network outage at SLC building on Wednesday September 21, 2016 at 6:06 AM
On Wednesday September 21, 2016, at 6:06 AM electric power was lost in the SLC telecommunication closet. This caused a complete outage of both wired and wireless network access. Campus facilities are investigating the issue. Update: Power restored to the telecom … Continue reading
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Tagged network, Wireless
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Google’s “Important changes to your account” notice
Google has started displaying a one-time notice that your Ryerson account now “works more like a full Google account.” Google is displaying this notice now because of a change in how the Google Play store has been configured by Google. … Continue reading
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Network outage on Sunday 11, 2016 from 8:00 to 9:00 AM
On Sunday September 11, 2016, at 8:00 AM an emergency network maintenance took place. This caused access interruption to and from the Internet. The maintenance work was completed and services resumed at 9:00 AM. We apologize for any inconvenience. -Computing and … Continue reading
Posted in All Categories, Internet
Tagged Internet
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RU-VPN2 service disruption: Friday, Sept. 9 2016
Starting at approximately 12:30 PM on Friday, Sept. 9, multiple user reports were received by Computing and Communications Services indicating that RU-VPN2 authentication was failing. The service was restored around 12:54 PM. We apologize for any inconvenience. -Computing and Communications … Continue reading
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Ryerson blog site service disruption: Friday, Sept. 9 2016 11:45 AM
The Ryerson blog site became unavailable on Friday, Sept. 9, starting around 11:45 AM. Partial services were restored around 2:45 PM. We’ll provide an update after full services are restored. We apologize for any inconvenience. -Computing and Communications Services
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Multiple services disruption due to server crash: Sunday, Sept. 4, 2016 15:52 PM – 18:06 PM
One of the physical servers that hosts various virtual machines (VMs) crashed on Sunday, Sept. 4 at approximately 3:52 PM. The server crash resulted in a number of service outages, including Cold Fusion applications. All services were restored around 6:06 … Continue reading
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Multiple service disruption due to server crash: Friday, Sept. 2, 2016 12:51 PM – 13:03 PM
One of the physical servers that hosts various virtual machines (VMs) crashed on Friday, Sept. 2nd at approximately 12:51 PM. The server crash resulted in various service outages, including Cold Fusion services. The server was rebooted and services were … Continue reading
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www.ryerson.ca outage – Thursday, August 18, 2016 10:19 PM – 11:10 PM
On Thursday, August 18, 2016 at approximately 10:19 PM the www.ryerson.ca website became unavailable. Technical staff restarted services around 11:10 PM. CCS is continuing to investigate the root cause of the problem. We apologize for any inconvenience. – Computing and … Continue reading
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