Category Archives: All Categories

Phones Outage at 415 Yonge St.: Friday, April 28, 2017

Posted on April 28, 2017 by Hongbo HE

Since around 8 AM, Friday, April 28, 2017, the VoIP (Voice over Internet Protocol) phones at 415 Yonge St. are unreachable from outside Ryerson University.  Local staff are able to call other extensions within 415 Yonge St.  Calls from 415 Yonge St. to … Continue reading →

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Admin printing disruption: Thursday, April 27, 2017 9:30AM – 10:45AM

Posted on April 27, 2017 by Casey Carvalho

At approximately 9:30 AM on Thursday, April 27 2017, CCS started receiving a few reports indicating that some CFAPS printer jobs were not printing .    A reboot of the print server was done and full services restored at 10:45AM.   We’ll continue to … Continue reading →

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Wireless outage on Friday April 7, 2017 from 12:14 to 12:19 PM

Posted on April 7, 2017 by michael

On Friday April 7, 2017 at 12:14 PM, a configuration error caused a reboot to the wireless controllers. All WiFi communications ceased. Services resumed at 12:19 PM. We apologize for the inconvenience this outage caused. -Computing and Communications Services

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Network outage in 415 Yonge on Thursday April 6, 2017 from 5:55 to 9:20 PM

Posted on April 7, 2017 by michael

On Thursday April 6, 2017 at 5:55 PM,  the power circuit breaker feeding the network at 415 Yonge was tripped. This prevented all access from/to the Internet and the rest of Ryerson’s network. Power was restored and services resumed at 9:20 … Continue reading →

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Academic printing outage: Monday, March 27 2017 11:05 AM

Posted on March 27, 2017 by Casey Carvalho

The CFAPS print services stopped responding around 11:05 AM on Monday, March 27 2017.   The cause of the problem was related to Microsoft patches that caused processes to stop responding.   A reboot of the server fixed the problem and services … Continue reading →

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VAPPS service disruption: Tuesday, March 21 2017 3 AM – 3:25 PM

Posted on March 21, 2017 by Casey Carvalho

Following an automated database patch update that took place around 3 AM on Tuesday, March 21 2017, the VAPPS system used to deliver virtual applications to students, faculty and staff prevented new user connections or users that did not connect … Continue reading →

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Academic printing outage in the Library: Monday, March 20 2017 11:50 AM – 12:25 PM

Posted on March 20, 2017 by Casey Carvalho

At approximately 11:50 AM on Monday, March 20 2017, eight out of 10 printers in the Library’s Information Commons (LIB272) area lost network connectivity.    Services were restored at 12:25 PM.  The root cause of the problem was traced to a failed … Continue reading →

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blog.ryerson.ca outage on Friday, March 17 2017 5:42 AM – 7:27 AM

Posted on March 17, 2017 by Casey Carvalho

The blog.ryerson.ca service was not available on Friday, March 17, 2017 between 5:42 AM and 7:27 AM.  We are investigating the root cause. Please accept our apologies for any problems this outage has caused. -Computing and Communications Services

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Network outage on Sunday March 12, 2017 from 3:00 to 11:00AM

Posted on March 12, 2017 by michael

On Sunday March 12, 2017 at 3:00 AM,  a core network device failed. This prevented all access from/to the Internet. Network services team resolved the issue and services resumed at 11:00 AM. We apologize for any inconvenience. -Computing and Communications … Continue reading →

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blog.ryerson.ca outage on Thursday, March 9 2017 9:55 AM – 9:59 AM

Posted on March 9, 2017 by Casey Carvalho

The blog.ryerson.ca service was not available on Thursday, March 9, 2017 between 9:55 AM and 9:59 AM.  We are investigating the root causes. Please accept our apologies for any problems this outage has caused. -Computing and Communications Services

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