Category Archives: All Categories

blog.ryerson.ca outage on Tuesday, February 28, 2017 from 12:57 AM to 9:23 AM

Posted on February 28, 2017 by Hongbo HE

The blog.ryerson.ca server became unresponsive on Tuesday, February 28, 2017 at 12:57 AM. The service was restarted and returned to normal at 9:23 AM. We are investigating the root cause. Please accept our apologies for any problems this outage has … Continue reading →

Posted in All Categories | Tagged blog | Comments Off

webinar.ryerson.ca service outage: February 27, 2017 1:34 AM – 12:05 PM

Posted on February 27, 2017 by Casey Carvalho

The Adobe Connect video conferencing service, running on webinar.ryerson.ca, was unavailable from Feb. 27, 2017 1:34 AM to 12:05 PM on Monday, Feb. 27 2017. The cause of the problem is still under investigation. We apologize for the inconvenience. -Computing and Communications Services

Posted in All Categories | Comments Off

blog.ryerson.ca outage on Thursday, February 23, 2017 from 6:32 PM to 7:32 PM

Posted on February 23, 2017 by Hongbo HE

The blog.ryerson.ca server became unresponsive on Thursday, February 23, 2017 at around 6:32 PM. The service was restarted and returned to normal at 7:32 PM. We are investigating the root cause. Please accept our apologies for any problems this outage … Continue reading →

Posted in All Categories, WordPress blog | Comments Off

blog.ryerson.ca outage on Wednesday, February 22, 2017 from 11:30 AM to 1:15 PM

Posted on February 22, 2017 by Hongbo HE

Due to a firewall configuration issue, the login page of blog.ryerson.ca was unavailable today, February 22, 2017 from 11:40 AM to 1:15 PM. This issue has been corrected. Please accept our apologies for any problems this outage has caused. -Computing … Continue reading →

Posted in All Categories, WordPress blog | Comments Off

Scheduled maintenance – Central Authentication Service (CAS): Saturday, February 18, 2017 from 5 a.m. to 8 a.m.

Posted on February 16, 2017 by Branka Halilovic

On Saturday, February 18, 2017 from 5 a.m. to 8 a.m., Computing and Communications Services (CCS) will perform system maintenance on Ryerson’s Central Authentication Service (CAS). CAS controls the login process to my.ryerson.ca, Google Apps at Ryerson, and other services … Continue reading →

Posted in All Categories, CAS | Tagged CAS | Comments Off

blog.ryerson.ca outage on Thursday, Feb. 16, 2017 from 2:59 PM to 3:20 PM

Posted on February 16, 2017 by Hongbo HE

The blog.ryerson.ca server became unresponsive on Thursday, Feb. 16, 2017 at 2:59 PM. The service was restarted and returned to normal at 3:20 PM. We are investigating the root cause. Please accept our apologies for any problems this outage has … Continue reading →

Posted in All Categories | Comments Off

Financial Systems (OGF) outage: Friday, February 10, 2017 from 9:30 AM to 10:00 AM

Posted on February 10, 2017 by michael

Around 9:30 AM today, February 10, 2017, a scheduled network change caused loss of network connectivity to one of the main OGF servers. The issue was corrected and services were resumed at 10:00 AM. We apologize for any inconvenience. -Computing and … Continue reading →

Posted in All Categories, network, OGF | Tagged network, OGF | Comments Off

Intermittent issues accessing D2L on Thursday, February 9, 2017 at 3:34 p.m

Posted on February 9, 2017 by Branka Halilovic

On Thursday, February 9, 2017 at 3:34 p.m. the D2L Network Operations Center (NOC) have identified an intermittent DNS issue affecting *.desire2learn.com domains. Users may experience intermittent issues accessing the Learning Environment. Our vendor suggests that users refresh their browsers if they … Continue reading →

Posted in All Categories, Brightspace by D2L | Tagged Brightspace by D2L | Comments Off

Wireless outage on Sunday, January 29, 2017 from 11:00 AM to 12:25 PM

Posted on January 29, 2017 by michael

An issue with a wireless controller not being able to pass user authentication requests to the authentication servers caused a wireless outage in the following locations: SLC, POD and KHW. The outage was reported at approximately 11:00 AM and was resolved … Continue reading →

Posted in All Categories, wireless | Tagged Wireless | Comments Off

Network outage on Friday, January 27, 2017 from 7:30 AM to 9:30 AM

Posted on January 27, 2017 by michael

On Friday, January 27, 2017, a scheduled network change at 7:30 AM resulted in loss of network connectivity for some users in JOR, VIC, AMC, KHW and POD buildings. Network services team resolved the issue and services were resumed at 9:30 AM. … Continue reading →

Posted in All Categories, network | Tagged network | Comments Off