Author Archives: Brian Lesser

GroupWise Web Access – Partial outage – Wednesday, Feb. 29, 2012

Posted on February 29, 2012 by Brian Lesser

The GroupWise server responsible for providing Web & Internet access to GroupWise became inaccessible at approximately 10:45 AM today.  Service was restored at 11 AM. We are still investigating the cause of the outage. Please accept our apologies for the … Continue reading →

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blog.ryerson.ca outage – Saturday Feb 18

Posted on February 18, 2012 by Brian Lesser

This morning the blog.ryerson.ca server (that hosts the servicealerts blog) stopped responding and had to be restarted. CCS is investigating the cause of the outage. Please accept our apologies for any inconvenience the outage may have caused. -Computing and Communications … Continue reading →

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Groupwise – Partial outage – Saturday February 18

Posted on February 18, 2012 by Brian Lesser

The GroupWise post office that provides service for CCS staff failed to shutdown last night during regular maintenance. As a result the server will have to be restarted. Staff are en route to the data centre and service should resume … Continue reading →

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blog.ryerson.ca problem – Wednesday, Jan. 18 2012 11:00 AM – 12:00 PM

Posted on January 18, 2012 by Brian Lesser

At approximately 11am this morning, the blog.ryerson.ca server became unresponsive.  The server was restarted and is now back online.  CCS is investigating the cause of the problem and apologizes for any inconvenience the problem caused. -Computing and Communications Services

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GroupWise Problem Sending and Receiving Email

Posted on January 4, 2012 by Brian Lesser

Some time after 7 PM today CCS began receiving reports that GroupWise was no longer delivering or sending Email. Staff are on the way to campus to investigate. Update: 9:15 PM: The GroupWise gateway server, responsible for receiving and sending mail, … Continue reading →

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1 Dundas, 16th floor, Network and Phone Outage

Posted on October 30, 2011 by Brian Lesser

The network and phone system on the 16th floor of 1 Dundas are offline after a power outage that ended at 5 AM. The problem appears to be with an uninterruptible power supply (UPS)  that did not come back online after … Continue reading →

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my.ryerson.ca login problems – Friday, Oct. 28, 2011 1:15 PM to 2:15 PM

Posted on October 28, 2011 by Brian Lesser

The Central Authentication Service (CAS) on one of Ryerson’s CAS servers stopped working at approximately 1:15 PM today. The service was restarted at 2:15 PM. During the time the service was unavailable some people were unable to log into the … Continue reading →

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my.ryerson.ca login problem resolved

Posted on October 24, 2011 by Brian Lesser

The Central Authentication System (CAS) that allows you to log into my.ryerson.ca and other systems was brought back online at approximately 8 PM. The problem with the devices that provide encryption (SSL) services for CAS was resolved by reconfiguring the … Continue reading →

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Can’t Log in to my.ryerson.ca and other systems

Posted on October 24, 2011 by Brian Lesser

The Central Authentication System that allows you to log into my.ryerson.ca and other systems is offline due to a hardware problem. Continue reading →

Posted in Blackboard, eHR, eResources, my.ryerson, RAMSS | 14 Comments

Ryerson Web Site Back online at 4:35 PM September 18, 2011

Posted on September 18, 2011 by Brian Lesser

Ryerson’s Web site is back online as of 4:35 PM today (Sunday, Sept. 18, 2011). The outage which began at 6:30 AM this morning was a result of maintenance conducted on Friday and Saturday evening. The maintenance forced the system … Continue reading →

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