1 Dundas, 16th floor, Network and Phone Outage

The network and phone system on the 16th floor of 1 Dundas are offline after a power outage that ended at 5 AM. The problem appears to be with an uninterruptible power supply (UPS)  that did not come back online after city power was restored.

Update (at noon): There have been delays getting access to the secured area in the building where the UPS is. We hope to have access soon.

Update (12:30): We have access but the UPS has lost it configuration information which has to be recovered and tested before it is brought back online.

Update (4:30 PM): Service was restored at 4:30 PM.

-Computing and Communications Services

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