Category Archives: my.ryerson

Major systems restored after a switch failure at 9:30 AM

Posted on December 8, 2010 by

As of 10:30 AM this morning, the my.ryerson portal, RAMSS, eHR, Library eResource and other applications were returned to service following the outage that began at 9:30 AM. Continue reading →

Posted in All Categories, eHR, eResources, my.ryerson, RAMSS | Tagged , , | Comments Off on Major systems restored after a switch failure at 9:30 AM

Major system outage due to a switch failure

Posted on December 8, 2010 by

At approximately 9:30 AM this morning, there was a switch failure within the storage area network that supports many of Ryerson’s core systems. Continue reading →

Posted in All Categories, eHR, eResources, my.ryerson, RAMSS | Tagged , , | Comments Off on Major system outage due to a switch failure

Major System Outage Due to Network Connection Problem in Data Centre

Posted on November 24, 2010 by

At around 3:07 PM on Wednesday, Nov. 24, there was a temporary network connection failure on a link between a cluster of load balancers. Continue reading →

Posted in All Categories, eHR, GroupWise, LDAP, my.ryerson, RAMSS, RMail | Tagged , , , , | Comments Off on Major System Outage Due to Network Connection Problem in Data Centre

Internet Access Disruption

Posted on November 12, 2010 by

Internet Service to some Ryerson systems such as RMail and the my.ryerson.ca portal was disrupted today at 11:20 AM for approximately 15 minutes due to a configuration problem with the packet shaping device that prioritizes network traffic coming into Ryerson. Continue reading →

Posted in All Categories, Internet, my.ryerson, RMail | Tagged , | Comments Off on Internet Access Disruption