Category Archives: RMail

System outage on Dec. 28, 8:00 AM – 8:00 PM

On Tuesday, Dec. 28, 2010 between 8:00 AM and 8:00 PM, CCS is planning to upgrade 2 production SAN (storage) appliances to the latest version of the software, as well as applying a number of patches. Continue reading

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Stopping Spam From Leaving Ryerson

Every month a small number of Ryerson e-mail (RMail) accounts are compromised and used to send bulk junk mail (spam) from Ryerson. Continue reading

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Don’t Give Away Your Ryerson Password

Please do not respond to any emails that request confidential information like credit card numbers, passwords or other personal data. Continue reading

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Major System Outage Due to Network Connection Problem in Data Centre

At around 3:07 PM on Wednesday, Nov. 24, there was a temporary network connection failure on a link between a cluster of load balancers. Continue reading

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Internet Access Disruption

Internet Service to some Ryerson systems such as RMail and the my.ryerson.ca portal was disrupted today at 11:20 AM for approximately 15 minutes due to a configuration problem with the packet shaping device that prioritizes network traffic coming into Ryerson. Continue reading

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