Category Archives: RMail

Phishing E-mail Alert – October 6, 2011

There is currently an e-mail circulating purportedly from Paypal Security with the subject of: Paypal suspicious transaction. It is an attempt to obtain your personal information such as your PayPal ID and password, SIN number, and credit card information. This … Continue reading

Posted in All Categories, GroupWise, RMail | Comments Off on Phishing E-mail Alert – October 6, 2011

Interruption to Core Applications – 9:38 am, 17-August-2011

At 9:38 am, there was a 2 min. interruption in access to most core applications including Rmail and Blackboard. It was caused by a configuration error in a data centre network switch that caused the switch to reboot. The configuration … Continue reading

Posted in All Categories, eHR, my.ryerson, network, RAMSS, RMail | Comments Off on Interruption to Core Applications – 9:38 am, 17-August-2011

Mail Delivery Backlog – Resolved

The E-mail queue backlog was cleared at roughly 9:45 pm today. E-mail message delivery has returned to normal. Continue reading

Posted in All Categories, GroupWise, RMail | Tagged , , | 2 Comments

Mail Delivery Backlog

As of roughly noon today, the servers that filter mail arriving at Ryerson for junk mail and viruses are processing mail more slowly than normal due to a large amount of backlogged mail Continue reading

Posted in All Categories, GroupWise, RMail | Tagged , , | Comments Off on Mail Delivery Backlog

Access to Major Systems Caused by Data Centre Firewall Problem – July 3, 2011 – 2:39 pm

At 1:45 pm, July 3, 2011, access to major systems including R-Mail and my.ryerson.ca was interrupted due to a problem with a redundant link on the firewall cluster that protects those systems. The problem was resolved @ 2:53 pm. Access to … Continue reading

Posted in All Categories, eHR, eResources, LDAP, my.ryerson, RAMSS, RMail | 5 Comments

SECURITY ALERT – Phishing email with subject “Webmail Technical Crew”

Please do not respond to any email that requests you to confirm your account credentials, or to provide confidential information like credit card numbers, passwords or other personal data. Continue reading

Posted in All Categories, RMail | Tagged | Comments Off on SECURITY ALERT – Phishing email with subject “Webmail Technical Crew”

Do NOT Email Anyone Your Password!

You may have received an E-mail asking you to reply and include your Ryerson user name and password in your response. The message is fake. Continue reading

Posted in All Categories, RMail | Comments Off on Do NOT Email Anyone Your Password!

RMail and LDAP service disruption between 11:15 AM – 11:35 AM

At approximately 11:15 this morning there was some slowness detected within RMail which subsequently affected LDAP Continue reading

Posted in All Categories, LDAP, RMail | Tagged , | Comments Off on RMail and LDAP service disruption between 11:15 AM – 11:35 AM

RMAIL Delivery Slowdown

Due to a mass mailing from outside Ryerson, the RMail and Groupwise systems, as well as other departmental e-mail systems relying on spam and filtering services provided by CCS experienced a considerable slowdown in delivering mail yesterday (Jan. 19). Continue reading

Posted in All Categories, GroupWise, RMail | Tagged , , | Comments Off on RMAIL Delivery Slowdown

RMAIL Delivery Slowdown

Due to a mass mailing from outside Ryerson, the RMail and Groupwise systems, as well as other departmental e-mail systems relying on spam and filtering services provided by CCS experienced a considerable slowdown in delivering mail yesterday (Jan. 13). Continue reading

Posted in All Categories, GroupWise, RMail | Tagged , , | Comments Off on RMAIL Delivery Slowdown