Category Archives: Google Apps

Gmail service disruption: Monday, June 17 2013 02:33 AM – 03:22 AM

Posted on June 17, 2013 by Casey Carvalho

According to Google’s Apps Status Dashboard, approximately 1.03% of Gmail users received a 502 error when attempting to log in to Gmail between 2:33 AM and 3:22 AM today, Monday, June 17, 2013.   It is possible that some Ryerson users … Continue reading →

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my.ryerson outage: Friday, May 30, 2013, 8 AM – 8:26 AM

Posted on May 31, 2013 by Branka Halilovic

On Friday, May 30, 2013, between 6 am and 8 am,  CCS was performing  scheduled maintenance on storage devices which impacted the my.ryerson portal and all applications accessed through the my.ryerson portal, CAS and all CAS-fied applications, RMS administration and … Continue reading →

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Delayed Delivery of Some Email: Wednesday, May 22, 2013 11:45 AM – 1:15 PM

Posted on May 22, 2013 by Hongbo HE

A change was made in our email scanning service at 11:45 AM that should only have been made in a test environment.  This caused 50% of incoming messages to be queued for delivery.  The issue was resolved at 1:15 pm and … Continue reading →

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Chat in Google Docs and Presentations is No Longer Available: May 7, 2013

Posted on May 17, 2013 by Brian Lesser

On May 7, 2013, Google replaced the chat feature within Google Drive with a more capable system based on the Google Chat service that is normally embedded within Gmail. Since Ryerson has disabled the Google Chat service (including Google Talk … Continue reading →

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Google Drive Service disruption: Friday, May 10, 2013 3:00 PM – 3:12 PM

Posted on May 10, 2013 by Hongbo HE

Google Drive  has been experiencing intermittent problems since about 3:00 PM.  Some users have reported that after logging into Google Drive on the web, their files appear to be missing. Google has updated their status page with more information. Click … Continue reading →

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Google Mail disruption: Thursday, May 2 2013 3:02 AM – 3:43 AM

Posted on May 3, 2013 by Casey Carvalho

Google Mail (Gmail)  experienced a problem this morning, starting at approximately 3:02 AM and ending at approximately 3:43 AM.  During this period, some users may have experienced 502 errors and latency when accessing email. -Computing and Communications Services  

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Google Calendar Service disruption: Tuesday, April 23, 2013 3:22 AM – 3:48 AM

Posted on April 23, 2013 by Casey Carvalho

Google Calendar experienced some problems this morning, from approximately 3:22 AM to 3:48 AM.   During this period, some users may have seen error messages and/or other unexpected behaviour. -Computing and Communications Services

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CAS – Central Authentication System – Service disruption, March 25, 2013 11:35 AM – 12:30 PM

Posted on March 25, 2013 by Jim Buchanan

CAS, the Ryerson Central Authentication system was unavailable from 11:35 AM to 12:30 PM on Monday, March 25, 2013. This was due to an issue with a database server file system.  The problem is being investigated by CCS. Due to … Continue reading →

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Google Drive Service Disruption: Tuesday, March 19, 2013 12:05 PM – 2:29 PM

Posted on March 19, 2013 by Brian Lesser

Google Drive began performing poorly, and in some cases was entirely unavailable, starting at 12:05 PM this afternoon.  Google is investigating. Gmail and Google Calendar are not affected by the problem. This follows yesterday’s 2 hour Google Drive outage. Update … Continue reading →

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Google Drive Outage: Monday, March 18, 2013 9:15 AM – 11:15 AM

Posted on March 18, 2013 by Brian Lesser

Google Drive became unavailable some time after 9 AM this morning.  We have filed a support request with Google and have confirmed that the outage extends beyond Ryerson. Google is investigating. Gmail and Google Calendar are not affected by the … Continue reading →

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