Category Archives: Google Apps

Older versions of Google Apps Sync for Microsoft Outlook will stop working on April 20, 2015

Posted on April 17, 2015 by Hongbo HE

Google has notified us that there are users in our domain who are still using depreciated version 3.6 or older of the Google Sync for Microsoft® Outlook® (GASMO) client.  According to Google: The Notes sync features in Outlook will stop … Continue reading →

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Google Spreadsheets access problem: Friday March 13, 2015

Posted on March 13, 2015 by Brian Lesser

This morning at approximately 10:30 AM CCS began receiving reports that people were having problems accessing Google Spreadsheets. Google is aware of the problem and is investigating: http://www.google.com/appsstatus#hl=en&v=issue&sid=6&iid=2cae931410c40766542f8253d9ef8275 CCS will update this service alert when Google provides more information or … Continue reading →

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GMail Auto-complete Issue Wednesday, Feb. 25, 2015

Posted on February 25, 2015 by Hongbo HE

CCS has received reports from users about GMail auto-complete not working for them and opened a support ticket with Google. Google has responded that it is a known issue and that the Google Engineering team is actively working to resolve … Continue reading →

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Google Drive Access Disruption Monday, October 27, 2014

Posted on October 27, 2014 by Hongbo HE

Google has reported service issues with Google Drive this morning.  Affected users will see 500 errors and slow response time.  The latest Google Drive status information is here. CCS has also received reports from users about not being able to … Continue reading →

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Mobile access problems to Ryerson Gmail and Google Apps: Saturday Aug. 30 2014 to Sunday Aug. 31, 2014

Posted on August 30, 2014 by Brian Lesser

This morning (Saturday Aug. 30, 2014) CCS began receiving reports that people could not access their Ryerson Gmail and Google Apps accounts from some mobile devices. While we investigate the problem, if your mobile device reports it can no longer access your … Continue reading →

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Google Drive Service Disruption – Wednesday June 4, 2014

Posted on June 4, 2014 by Jim Buchanan

Google is reporting service issues with  Google Drive.  Users may get an Error 502 when trying to access Drive.  It is possible to access individual documents if you know the URL. This service interruption only applies to Google Drive and … Continue reading →

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Ryerson Gmail service interuption on Friday, January 24, 2014

Posted on January 24, 2014 by Jim Buchanan

On Friday, January 24, 2014 starting at approximately 2:00 PM the Ryerson Gmail service became unavailable.  This service disruption only applies to Gmail and appears to affect the consumer Gmail as well. CCS is attempting to contact Google support and … Continue reading →

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Intermittent Email Delivery Disruption from Yahoo

Posted on October 16, 2013 by Hongbo HE

CCS has received reports from users about not being able to send emails to Ryerson from Yahoo email addresses.  This issue is  intermittent and users will get the following message: No MX or A records for ryerson.ca. This appears to … Continue reading →

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Google Apps/Mobile Access Disruption Thursday, October 10, 2013

Posted on October 10, 2013 by Hongbo HE

Google has reported that there was a service issue with Google Sync (ActiveSync) for mobile users this morning.  This affected iOS (iPhone and iPad) users who use the native iOS client with the “Exchange” option.  CCS has also received reports … Continue reading →

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Google Apps/Gmail Service Disruption Monday, September 23, 2013, 10:25 AM

Posted on September 23, 2013 by Brian Lesser

Google is reporting service issues with Gmail, Google Documents, and Google Presentations. CCS has also noticed delays in the delivery of E-mail. The latest Google status information is here: http://www.google.com/appsstatus Please note that delays in delivering E-mail does not mean … Continue reading →

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