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- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
- Slow connectivity to applications on Tuesday September 3, 2024
- WiFi Network outage on Wednesday August 28, 2024 from 5:20 to 7:15 AM
- ServiceNow (Ask HR and IT Help) outage on Monday August 26, 2024
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Network outage on Monday May 4, 2015 at 1:19 PM
On Monday, May 4, 2015 at 01:19 PM, the network switch feeding some schools stopped passing traffic. This caused a network outage to RCC, Mechanical engineering, CED, IMA and Physics school. The Network Services team is troubleshooting the issue. Update: The problem … Continue reading
Posted in All Categories, Firewall
Tagged Firewall
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Internet access service disruption: Thursday, April 23, 2015 5:15 PM
Around 5:15 PM this afternoon, CCS received various reports of connectivity issues when trying to reach external websites, including Google Apps, from within the Ryerson network. The problem cleared itself after a few minutes. Preliminary investigation indicates that a primary … Continue reading
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RAMSS outage – April 21, 2015
On Tuesday, April 21, 2015 at approximately 12 noon, we experienced a problem with a RAMSS server. This prevented people from accessing the RAMSS application. The issue was resolved at approximately 1:15 p.m. and service was restored. We apologize for … Continue reading
Posted in All Categories, RAMSS
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Network outage on Tuesday April 21, 2015 from 2:30 to 2:57 PM
On Tuesday, April 21, 2015 at 02:30 PM, the Domain Name Servers lost part of their configuration. This prevented people from accessing many Ryerson servers and applications. The Network Services team is troubleshooting the issue. Please accept our apologies for the inconveniences this … Continue reading
Posted in All Categories, network
Tagged DNS
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Video Conference outage on Friday April 17, 2015
On Friday, April 15, 2015 at 01:00 PM, the video conferencing controller failed. This is preventing users from establishing video conferencing sessions. The problem has been escalated to the controller’s vendor. Please accept our apologies for any inconvenience this may … Continue reading
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Older versions of Google Apps Sync for Microsoft Outlook will stop working on April 20, 2015
Google has notified us that there are users in our domain who are still using depreciated version 3.6 or older of the Google Sync for Microsoft® Outlook® (GASMO) client. According to Google: The Notes sync features in Outlook will stop … Continue reading
Posted in All Categories, Google Apps
Tagged Gmail, Google Apps
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Google mail outage on Tuesday April 14, 2015
On Tuesday April 14, 2015 at around 6:00 PM some users weren’t able to access neither Ryerson’s Google mail nor their personal Google mail accounts. This issue hasn’t been acknowledged by Google but services resumed at around 9:00 PM
Posted in All Categories, Mail
Tagged Gmail
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Network outage at North/West corner of KH on Tuesday April 14, 2015
On Tuesday, April 14, 2015 at 03:20 AM, power was lost at the telecom room at the North/West corner of Kerr Hall. This caused a network outage for both wired and wireless users for this area. Campus facilities restored the power at … Continue reading
Posted in All Categories, power
Tagged power
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Printing Service interruption: Thursday, April 9, 2015 8:00 AM – 10:50 AM
The Ryerson academic computing printing system experienced slowness and timeouts starting at 8:00 AM today, April 9, 2015. The issue was due to a hung process in the one card server, which is responsible for printing funds. The process was … Continue reading
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Slow network & WiFi access issues on Thursday April 9, 2015
On Thursday, April 9, 2015 at 09:20 AM, one of the DNS/DHCP servers failed . This caused slowness to network and applications access (such as my.ryerson) and prevented some wireless users from accessing the network. A work around was implemented at 11:04 … Continue reading
Posted in All Categories, network
Tagged network
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