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Brightspace by D2L intermittent access issues: Wednesday, August 5, 2015
Since this morning, Wednesday, August 5, 2015 some users have reported issues when trying to access Brightspace by D2L. At times, they will receive an “Unauthorized Access” error message, and other times they were able to login. Sometimes it can … Continue reading
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CFAPs name resolution failure July 30 to August 4, 2015
Due to a recent change in DNS configuration for PC users on CFAPs, the host name resolution of any domain other than “admn” or “ac” failed. The change was reverted back on August 4, 2015 at 10:30 AM and will … Continue reading
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Gmail Service Delay – Thursday, July 23, 2015
At 1:20 PM, Google is reporting a service issue with Gmail. Affected users will experience delays in message delivery. CCS has also received email delay reports from users. The latest Google status information is available here: http://www.google.com/appsstatus Update – 2:41 … Continue reading
Posted in All Categories, Google Apps
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Gmail delays – Wednesday, July 22, 2015
At Approximately 2PM on Wednesday July 22, 2015, Google reported service issues with Gmail and Google Groups. The gmail issues caused delays in delivery of some messages being sent to ryerson.ca addresses. The Issues were resolved by Google at 4:17 … Continue reading
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DNS outage for Windows Admn & AC domains on July 16, 2015
On Thursday, July 16, 2015 at 12:15 AM, a change in DNS servers configuration prevented users from being able to logon to their PCs . Firewall rules were properly adjusted and services resumed at 8:45 AM. Please accept our apologies for … Continue reading
Posted in All Categories, network
Tagged DNS
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HR service outage: Tuesday, July 14, 2015
Around 8:45 AM, we became aware of communication problems to the HR reporting database. The problem was traced to a configuration change introduced in the HR system. A restart of the HR system was required at approximately 10:00 AM to clear caches … Continue reading
RMS outage – Admin, Self Service and Activation – Monday July 6, 2015 12:16 PM – 1:04 PM
The back-end server that all RMS web applications (Admin, Self Service and Activation) connect to became unresponsive due to an out of memory error at 12:16 PM. The application services were restarted and full services were restored at 1:04 PM. We … Continue reading
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WiFi interruption at POD & JOR on Wednesday June 24, 2015
On Wednesday, June 24, 2015 at 08:50 AM, the wireless network in the POD & JOR buildings became unstable due to a faulty network switch port. Network Services moved the traffic through a different port and services resumed at 9:50. Update: For … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Intermittent WiFi on May 26, 2015
On Tuesday, May 26, 2015 at 08:40 AM, the wireless network at the East side of the campus became unstable. The Network Services team is troubleshooting the issue. Update: At 1:19 PM one of the wireless controllers was rebooted and … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Phone outage on Monday, May 25, 2015
On Monday, May 25, 2015 at 4:23 PM, all of the VoIP phones stopped working. These are mainly in the newer buildings such as CE, TRS, MAC and SLC. The vendor has been contacted for support. Update: A problem was found … Continue reading