Tag Archives: Brightspace by D2L

D2L Brightspace – Issue with Manage Files

Posted on June 29, 2020 by Jim Buchanan

The D2L Network Operations Center (NOC) advises that an infrastructure event may be impacting access to D2L Brightspace’ Manage Files from courses where users might have received errors about not having permission to see the files. This issue started on Monday, … Continue reading →

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D2L Brightspace Intermittent Access on Wednesday, Sept. 20, 2017

Posted on September 20, 2017 by Jagmohan Bhathal

On Wednesday, Sept. 20, 2017, The D2L Network Operations Center (NOC) advised that an infrastructure event in their facility may be impacting access to our learning environment. Due to this issue some users may not be able to access D2L … Continue reading →

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Intermittent issues accessing D2L on Thursday, February 9, 2017 at 3:34 p.m

Posted on February 9, 2017 by Branka Halilovic

On Thursday, February 9, 2017 at 3:34 p.m. the D2L Network Operations Center (NOC) have identified an intermittent DNS issue affecting *.desire2learn.com domains. Users may experience intermittent issues accessing the Learning Environment. Our vendor suggests that users refresh their browsers if they … Continue reading →

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Brightspace by D2L service interruption: Tuesday, July 19, 2016 from 4:52 PM – 7:15 PM

Posted on July 19, 2016 by Branka Halilovic

Update from D2L: 8:40 PM ET  [Resolved] – The D2L Infrastructure teams have confirmed your site(s) remain fully accessible and operational.  If you experience any further issue, please contact the D2L helpdesk immediately. 7:15 PM ET – [Monitoring]: The D2L … Continue reading →

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Brightspace by D2L service interruption – Tuesday, November 3, 2015 at 4 PM

Posted on November 3, 2015 by Jim Buchanan

CCS began receiving reports of service interruptions by people trying to use Brightspace by D2L at approximately 4 PM. Some people experienced a system error, while others reported slow response times. We have contacted D2L and have opened a case with their support desk but … Continue reading →

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Brightspace by D2L service interruption -Thursday, October 1, 2015

Posted on October 1, 2015 by Jim Buchanan

Brightspace by D2L, Ryerson’s learning management system is currently unavailable. The issue was reported this afternoon at around 4:45 PM. We have contacted D2L and have opened a case with their support desk. We will provide an update when more … Continue reading →

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Emergency Brightspace by D2L maintenance: Saturday, September 5, 2015 from 1 a.m. to 7 a.m.

Posted on September 4, 2015 by Branka Halilovic

D2L needs to make an emergency firmware update to our instance of Brightspace on Saturday, September 5, 2015 from 1 a.m. to 7 a.m. Brightspace will not be available during this time. This update was initially planned to be included … Continue reading →

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