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Recent Alerts
- Google Workspace issues with Google Meet and other services
- VPN outage on June 5, 2025 at 12:30 PM
- Update: D2L Brightspace Unavailable Thursday, March 20, 2025 from 3:04 AM to 3:10 AM EDT
- Network outage at KHS & KHE 3rd floor on Friday February 21, 2025
- blog.torontomu.ca outage Thu. Jan. 23 6:30PM to Fri. Jan. 24 7:50AM
Category Archives: All Categories
Internet interruption on Friday November 27, at 1:27 PM
On Friday, November 27, 2015 at 01:27 PM, one of the network devices that manages the amount of network traffic entering and leaving Ryerson from the Internet restarted on its own. This briefly impacted internet connectivity while the traffic was re-routed through a … Continue reading
Posted in All Categories, network
Tagged network
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Delayed Delivery of Emails: Wednesday, Nov. 18 1:00 PM – 2:30 PM
Starting around 1:00 pm this afternoon, Email delivery was delayed for up to 45 minutes due to high volume of Email messages coming to Ryerson from the Internet. We have cleaned up the message queues and normal Email delivery was … Continue reading
Posted in All Categories, Mail
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SAS Web Services Outage: Monday, Nov. 16, 2015 1:00 AM – 10:45 AM
The Student Administrative System (SAS) Web Services did not restart properly after the scheduled nightly down time at 1 AM this morning. The services were restarted and made available at approximately 10:45 AM. Please note that the SAS Web Services … Continue reading
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Brightspace by D2L – Service issue – Wednesday, November 11, 2015
On Wednesday Nov. 11, 2015 afternoon around 2:18 p.m., D2L made a configuration change that caused an negative impact to students. The students affected were unable to see other students’ names in Discussion Forum postings. These names were displayed as … Continue reading
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Intermittent Delayed Delivery of Some EMails: Tuesday, Nov. 3, 2015 00:20 AM – Friday, Nov . 6, 2015 11:37 AM
A bad network connection on one of our email servers caused intermittent email delays for some email. The issue started at 12:20 AM, November 3 and was resolved at 11:37 AM, November 6. Email is now being delivered without a … Continue reading
Posted in All Categories, Mail
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Google Calendar Service Disruption: Wed. Nov. 4, 2015
CCS began receiving reports of Google Calendar service disruption at approximately 11 AM. Attempts to navigate to Google Calendar may sometimes result in an error page being displayed. We have reported the problem to Google and Google is currently working on … Continue reading
Posted in All Categories, Google Apps
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Brightspace by D2L service interruption – Tuesday, November 3, 2015 at 4 PM
CCS began receiving reports of service interruptions by people trying to use Brightspace by D2L at approximately 4 PM. Some people experienced a system error, while others reported slow response times. We have contacted D2L and have opened a case with their support desk but … Continue reading
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Tagged Brightspace by D2L
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WiFi interruption at LIB, JOR, POD and SLC on Thursday October 29, 2015 at 2:00 PM
On Thursday, October 29, 2015 at 02:00 PM, one of the network switches rebooted. This impacted the WiFi network at LIB, JOR, POD and SLC buildings. Services were resumed at 2:05 PM Please accept our apologies for any inconvenience this has caused. -Computing … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Scheduled my.ryerson system maintenance: Sunday, October 11, 2015 from 6:30 a.m. to 9 a.m.
The software that runs the my.ryerson, uPortal will be upgraded to a new version on Sunday, October 11, 2015 from 6:30 a.m. to 9 a.m. Access to the my.ryerson portal and all applications accessed through the my.ryerson portal may be … Continue reading
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Tagged my.ryerson
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WiFi authentication outage on Tuesday, October 6, 2015
On Tuesday, October 6, 2015 at 4:15 PM, the authentication system for wireless users failed. This prevented new wireless session from being established. Network services team is investigating the problem. Update: The problem was traced to an overload of authentication … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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