Tag Archives: Blackboard

Scheduled my.ryerson outage: Tuesday, September 1, 2015 from 6 a.m. to 8 a.m.

Posted on August 27, 2015 by Branka Halilovic

The my.ryerson portal will not be available on Tuesday, September 1, 2015 from 6 a.m. to 8 a.m. due to the switchover from Blackboard to Brightspace by D2L.  RAMSS, eHR and other applications accessed through the my.ryerson portal will not be … Continue reading →

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Blackboard outage on Saturday February 7, 2015 4 AM to 9:10 AM

Posted on February 7, 2015 by michael

On Saturday, February 7, 2015 at 4:00 AM, Blackboard became inaccessible preventing access to online courses. CCS has traced the issue to a problem with the Blackboard database server and we are working to resolve the problem. Updates to follow. Update 9:38 … Continue reading →

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Scheduled Blackboard system maintenance, Saturday, January 10, 2015 from 00:01 a.m. to 1 a.m.

Posted on January 9, 2015 by Branka Halilovic

In order to fix a Blackboard Web Service issue reported on Monday, January 5, 2015, CCS will be making  configuration changes to one of the Blackboard web servers. The change is scheduled for Saturday, January 10, 2015 from 00:01 a.m. … Continue reading →

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Scheduled Blackboard system maintenance – Friday, January 17, 2014, 5 AM – 8 AM

Posted on January 16, 2014 by Branka Halilovic

The Blackboard database will be moved to new storage on Friday, January 17, 2014 between 5 AM and 8 AM.  Blackboard will not be available during this period.  All other systems and applications accessed through the my.ryerson portal (including RAMSS) will … Continue reading →

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my.ryerson portal currently unavailable – Monday, Nov. 4 @ 1:36 pm

Posted on November 4, 2013 by Branka Halilovic

The virtual web servers that are used as from ends for my.ryerson.ca are currently unresponsive. Technical support staff is currently investigate the cause of the problem. Update 4:00 PM: CCS began taking steps at roughly 2:30 to return the portal … Continue reading →

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my.ryerson outage: Friday, May 30, 2013, 8 AM – 8:26 AM

Posted on May 31, 2013 by Branka Halilovic

On Friday, May 30, 2013, between 6 am and 8 am,  CCS was performing  scheduled maintenance on storage devices which impacted the my.ryerson portal and all applications accessed through the my.ryerson portal, CAS and all CAS-fied applications, RMS administration and … Continue reading →

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CAS – Central Authentication System – Service disruption, March 25, 2013 11:35 AM – 12:30 PM

Posted on March 25, 2013 by Jim Buchanan

CAS, the Ryerson Central Authentication system was unavailable from 11:35 AM to 12:30 PM on Monday, March 25, 2013. This was due to an issue with a database server file system.  The problem is being investigated by CCS. Due to … Continue reading →

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Problem with Blackboard Chat Tool: Wednesday, March 13, 2013

Posted on March 13, 2013 by Branka Halilovic

This week we started getting reports of the Blackboard Chat tool not working for some users. After investigation, it was determined that the latest language pack which was rolled out to production on Friday, March 8 caused issues with the Chat … Continue reading →

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Scheduled www.ryerson.ca and the my.ryerson portal outage: Friday, January 18, between 6 am and 7 am

Posted on January 15, 2013 by Branka Halilovic

To mitigate issues that caused my.ryerson and CAS services interruptions on Dec 26, 2012 and Jan 1, 2013, CCS will be moving www.ryerson.ca and uPortal to a new load balancer on Friday, January 18, between 6 AM and 7 AM. … Continue reading →

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CAS service interruption: Dec. 16 11:7 PM – Dec 17 2:12 AM

Posted on December 17, 2012 by Branka Halilovic

Central Authentication Service (CAS) application server’s threads had reached the max and could not handle new requests at 11:57 PM on December 16, 2012. Services were restored at 2:12 AM on December 17, 2012. This affected all CASified applications, including … Continue reading →

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