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Recent Alerts
- WiFi Outage for Some Users on Tuesday December 17, 2024 from 8:00 to 9:15 AM
- D2L Brightspace was unavailable to some on Tuesday, Dec. 3, 2024 approximately between 10:59 – 11:16 a.m. EST
- FIS system outage on December 16, 2024 from 6:00 AM to 11:25 AM
- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
Category Archives: wireless
Intermittent WIFI issues – Tuesday, November 20, 2018
The Ryerson Network team is aware of an ongoing issue with the Ryerson Wireless Network. Some users are experiencing difficulty obtaining a connection and/or logging in. Network Engineering is currently investigating the issue with the vendor to resolve the issue. … Continue reading
Posted in All Categories, Internet, network, wireless
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Intermittent WiFi access on Thursday, November 15, 2018 at 3:10 PM
At approximately 3:10 PM today, Thursday, Nov. 15, 2018, we became aware of an issue with the Ryerson Wireless Network which has some users experiencing difficulty obtaining a connection and/or logging in. Network Engineering is currently investigating the issue with … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Intermittent WiFi access on Wednesday September 26, 2018 from 9:45 to 10 :20 AM
On Wednesday, September 26, 2018 at 9:45 AM, CCS received reports about intermittent WiFi access. Problem was traced to two of the WiFi controllers that had to be rebooted. Services resumed at 10:20 AM. We apologize for the inconvenience this outage … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Wireless authentication failure on Tuesday September 4, 2018 at 7:50 AM
On Tuesday September 4, 2018 at 7:50 AM, CCS monitoring systems indicated there is a very large number of wireless devices failing to authenticate. Network Services team is investigating the issue. Update 3:35 PM: Despite working with our wireless vendor … Continue reading
Eduroam WiFi outage on Friday February 16, 2018 at 9:30 AM
On Friday February 16, 2018 at 9:30 AM, a network outage was reported accessing the Eduroam WiFi. Network Services team is investigating the problem. Update: – The issue was resolved at 10:45 AM We apologize for the inconvenience this outage has … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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WiFi outage at YDI and TRSM on Monday February 5, 2018 at 9:00 AM
On Monday February 5, 2018, at 9:00 AM the wireless connectivity at YDI & TRSM was intermittent. Network services staff moved the wireless access points to a backup wireless controller and services were resumed at 9:25 AM. We apologize for the inconvenience … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Wireless network issues – Wednesday, December 13, 2017
Wireless users connecting to RU-SECURE may experience intermittent connectivity or difficulty obtaining an IP address. Network Engineering is investigating the issue and will update as appropriate. We apologize for any inconvenience this may cause. – Computing and Communications Services Update: … Continue reading
Wireless outage on Wednesday October 11, 2017 from 3:15 AM to 7:40 AM
On Wednesday October 11, 2017, at 3:15 AM the wireless authentication servers stopped processing new authentication requests. This prevented users from accessing the WiFi networks. The Network Services team restarted the servers and services resumed at 7:40 AM. We apologize … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Wireless interruption on Wednesday, Sept 27, 2017 at 10:40 AM
At 10:40 AM a Wireless Distribution Switch (WDS) stopped forwarding Wireless Access Points (WAPs) keep-alive heartbeats to their home wireless controllers. As a result all affected WAPs failed over to their backup wireless controllers to re-establish connectivity. WDS returned to … Continue reading
Posted in wireless
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WiFi interruption on Tuesday July 18, 2017 from 5 AM to 9 AM
On Tuesday July 18, 2017 at 5:00 AM, many wireless access points in the East side of the campus went offline. This had little to no impact on WiFi access as there were many other wireless access points in these … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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