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- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
- Slow connectivity to applications on Tuesday September 3, 2024
- WiFi Network outage on Wednesday August 28, 2024 from 5:20 to 7:15 AM
- ServiceNow (Ask HR and IT Help) outage on Monday August 26, 2024
Category Archives: network
Slow network performance Wed, Oct. 14, 2015 from 5 PM to 11 PM
CCS began receiving reports of very slow network performance at approximately 5 PM, Initial reports were that the ryerson.ca site was timing out but other services are also intermittently very slow. Staff are investigating the problem. However, all servers at Ryerson are running … Continue reading
Internet outage on Friday, October 9, 2015 at 11 PM
On Saturday, October 10, 2015 at 12:45 AM, a major network device failed and prevented access to the Internet. A temporary work around has been put in place at 4:30 AM. However, Wireless users, and general purpose lab computers still … Continue reading
Internet outage for Wireless & lab computers on Thursday September 24, 2015
On Thursday, September 24, 2015 at 1:17 PM, a network device rebooted itself. This prevented all wireless devices and lab computers from accessing the Internet until the reboot was completed at 1:23 PM. Update: Same issue happened again on Friday, September … Continue reading
DNS outage for Windows Admn & AC domains on July 16, 2015
On Thursday, July 16, 2015 at 12:15 AM, a change in DNS servers configuration prevented users from being able to logon to their PCs . Firewall rules were properly adjusted and services resumed at 8:45 AM. Please accept our apologies for … Continue reading
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Network outage on Tuesday April 21, 2015 from 2:30 to 2:57 PM
On Tuesday, April 21, 2015 at 02:30 PM, the Domain Name Servers lost part of their configuration. This prevented people from accessing many Ryerson servers and applications. The Network Services team is troubleshooting the issue. Please accept our apologies for the inconveniences this … Continue reading
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Slow network & WiFi access issues on Thursday April 9, 2015
On Thursday, April 9, 2015 at 09:20 AM, one of the DNS/DHCP servers failed . This caused slowness to network and applications access (such as my.ryerson) and prevented some wireless users from accessing the network. A work around was implemented at 11:04 … Continue reading
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Network outage at IMA building on Monday, February 23, 2105 from 4:55 PM to 6:40 PM
On Monday, February 23, 2015 at 04:55 PM, a network switch servicing the IMA building failed. This caused a network outage for the offices and classrooms in this building. The network switch had to be reconfigured and services were resumed at 6:40 PM. … Continue reading
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Network outage at Kerr Hall 2nd floor on Wednesday February 18, 2015 at 7:52 AM
On Wednesday, February 18, 2015 at 07:52 AM, a network switch servicing the North/East corner of Kerr Hall 2nd floor failed. This caused a network outage for the offices and classrooms in this area. The network switch is going to be replaced within few … Continue reading
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Network outage for Kerr Hall West 3rd floor on January 28, 2015 from 00 :34 to 9:30 AM
On Wednesday, January 28, 2015 at 00:34 AM, a network switch servicing Kerr Hall West’s 3rd floor became unresponsive. This prevented any new network connections in this area. The network switch was rebooted at 9:30 AM, at which time normal services resumed. Please accept … Continue reading
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Network outage on Tuesday November 11, 2014
On Tuesday November 11, 2014 at 2:48 PM a network device (load balancer) that manages network traffic within Ryerson’s main data centre failed. This prevented access to any of Ryerson’s applications. The appliance was restarted and services resumed at 3:04 PM. We apologize for the inconvenience. -Computing and … Continue reading
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