Category Archives: Firewall

Network outage: Friday, March 14, 2014 7:11 AM – 7:35 AM

On Friday, March 14, 2014, at 7:11 AM, CCS added an additional firewall to the existing user subnets to provide extra redundancy. However, the new firewall took over prematurely and caused a network outage on the user subnets. Services were … Continue reading

Posted in All Categories, Firewall | Tagged | Comments Off on Network outage: Friday, March 14, 2014 7:11 AM – 7:35 AM

Network outage on Friday, February 21, 2014 from 6:15 AM to 7:50 AM

On Friday, February 21, 2014, at 6:15 AM, CCS replaced the existing Internet facing firewall with a newer and much faster firewall. This caused an outage for the incoming and outgoing Internet traffic such as access to email and to … Continue reading

Posted in All Categories, Firewall, Internet | Tagged , | Comments Off on Network outage on Friday, February 21, 2014 from 6:15 AM to 7:50 AM

Network Outage – Wednesday, December 18, 2013 from 10:23 AM to 11:35 AM

On Wednesday December 18, 2013, during an attempt to add a software license for a redundant firewall, the primary firewall stopped passing traffic. This caused a network outage for the wired connections at the library offices, SCC, Architecture, Health Centre, … Continue reading

Posted in All Categories, Firewall | Tagged | 2 Comments

CED Active Directory outage

On Friday October 18, 2013 at 7:00 AM, CCS migrated its data centre firewalls to a newer device. This prevented CED staff from accessing their Active Directory server in the data centre. The problem was rectified and services were resumed … Continue reading

Posted in All Categories, Firewall | Tagged | Comments Off on CED Active Directory outage

Network Outage: Thursday, October 10, 2013 4:41 PM – 4:43 PM

During maintenance on a firewall the device stopped passing network traffic for approximately two minutes. People using Ryerson’s wireless to access the Internet and people trying to access services outside their administrative subnets were unable to do so. Traffic is now … Continue reading

Posted in Firewall, Internet, network, wireless | Comments Off on Network Outage: Thursday, October 10, 2013 4:41 PM – 4:43 PM

Network Outage: Friday, September 27, 2013 7:25 AM – 7:55 AM

On Friday, September 27, 2013 at 7:25 AM,  a scheduled firewall upgrade failed which caused a network interruption  to the campus. A redundant firewall has taken over and services resumed at 7:55 AM. We apologize for the inconvenience this outage … Continue reading

Posted in All Categories, Firewall, network | Tagged | Comments Off on Network Outage: Friday, September 27, 2013 7:25 AM – 7:55 AM

Network outage for POD: Friday, Sept. 13, 2013 7:35 AM – 8:30 AM

On Friday, September 13, 2013, between 7:35 AM and 8:30 AM,  a scheduled upgrade to the firewall appliance protecting the network in the POD building failed, causing a network outage to the Cashiers and Records & Registration offices. We apologize … Continue reading

Posted in All Categories, Firewall | Tagged | Comments Off on Network outage for POD: Friday, Sept. 13, 2013 7:35 AM – 8:30 AM

Network Outage for Bookstore

On Wednesday, August 21, 2013 at 10:00 AM,  the firewall appliance protecting the Bookstore failed. This caused a network outage to workstations inside the Bookstore. The firewall has been replaced and services resumed at 10:05 AM We apologize for the … Continue reading

Posted in All Categories, Firewall | Tagged | Comments Off on Network Outage for Bookstore

Network Outage for HR and Finance

On Friday, July 26, 2013, between 7:35 AM and 8:31 AM,  a scheduled upgrade to the firewall appliance protecting the HR and Finance departments failed. This caused a network outage to these two departments during that time We apologize for … Continue reading

Posted in All Categories, Firewall, network | Tagged | Comments Off on Network Outage for HR and Finance

Network Outage: Sunday May 26, 2013 11:00 PM – Monday, May 27, 2013 8:30 AM

One of the core network firewalls stopped working on Sunday May 26, 2013 at 11:00 PM and had to be rebooted this morning, Monday 27, 2013  at 8:30 AM. The outage impacted the networks for the Faculty of Arts, Point … Continue reading

Posted in All Categories, Firewall, network | Tagged | Comments Off on Network Outage: Sunday May 26, 2013 11:00 PM – Monday, May 27, 2013 8:30 AM