Category Archives: All Categories

my.ryerson outage

Posted on April 20, 2011 by Brian Lesser

At approximately 10:30 AM today (April 20, 2011) the my.ryerson.ca system went offline due to a maintenance mistake when servicing machine room power circuits. Continue reading →

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Telephone Service Outage in YDI

Posted on April 17, 2011 by Brian Lesser

Around noon today (Sunday April 17) Ryerson security reported that phones were not working on the 11th floor of YDI Continue reading →

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SECURITY ALERT – Phishing email with subject “Webmail Technical Crew”

Posted on April 7, 2011 by

Please do not respond to any email that requests you to confirm your account credentials, or to provide confidential information like credit card numbers, passwords or other personal data. Continue reading →

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Scheduled Ryerson Telephone Outage

Posted on March 30, 2011 by

At approximately 7:15 am on Thursday, March 31 there will be a 5 to 10 minute interruption of Ryerson’s telephone services to perform a system upgrade. Continue reading →

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RAMSS outage this morning 3:30 AM – 6:30 AM

Posted on March 29, 2011 by

Last night around 3:30 am the RAMSS database (and therefore the entire RAMSS system) stopped functioning. Continue reading →

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Voice-Mail System Outage

Posted on March 28, 2011 by Brian Lesser

At 4:00 am this morning, we received notice that Call Pilot, the system that provides voice mail and the Call Attendant service (call transfer) was not working. Continue reading →

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Wireless Authentication Server Outage

Posted on March 15, 2011 by

At approximately 5:55 pm, Monday, March 14, the RADIUS Server that provides authentication services for Ryerson’s wireless network stopped working. Continue reading →

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Do NOT Email Anyone Your Password!

Posted on March 14, 2011 by

You may have received an E-mail asking you to reply and include your Ryerson user name and password in your response. The message is fake. Continue reading →

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Problem Accessing Wireless Network

Posted on March 14, 2011 by

At approximately 11:15 am today, users attempting to access the wireless network were not able to get on. Continue reading →

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RMail and LDAP service disruption between 11:15 AM – 11:35 AM

Posted on March 10, 2011 by

At approximately 11:15 this morning there was some slowness detected within RMail which subsequently affected LDAP Continue reading →

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