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Recent Alerts
- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
- Slow connectivity to applications on Tuesday September 3, 2024
- WiFi Network outage on Wednesday August 28, 2024 from 5:20 to 7:15 AM
- ServiceNow (Ask HR and IT Help) outage on Monday August 26, 2024
Category Archives: All Categories
Web Application Outages
A number of Web applications are temporarily offline due to a critical hardware fault in a database server. The applications include the Ethics on-line system and other applications on runner.ryerson.ca. The hardware fault occurred in the late evening of Friday, … Continue reading
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Resource Management System Outage
At approximately 5 a.m. this morning, a system disk failed in one of our Ryerson Resource Management System (RMS) servers. The disk failed during a backup which delayed the recovery process. [Update: service was restored at 3 PM.] We are … Continue reading
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Voice-Mail System Outage
At 3:45 pm this afternoon, Call Pilot, the system that provides voice mail and the Call Attendant service (call transfer) went down. Continue reading
RMAIL Delivery Slowdown
Due to a mass mailing from outside Ryerson, the RMail and Groupwise systems, as well as other departmental e-mail systems relying on spam and filtering services provided by CCS experienced a considerable slowdown in delivering mail yesterday (Jan. 19). Continue reading
Power Interruption in POD and Jorgenson buildings
Due to some electrical work being carried out in the POD building, there was a short power interruption around 10:40am in some areas of the POD and Jorgenson buildings that resulted in a brief loss of network connectivity. Continue reading
Posted in All Categories, network
Tagged network, power
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RMAIL Delivery Slowdown
Due to a mass mailing from outside Ryerson, the RMail and Groupwise systems, as well as other departmental e-mail systems relying on spam and filtering services provided by CCS experienced a considerable slowdown in delivering mail yesterday (Jan. 13). Continue reading
Call Pilot Outage
At 10:30 this morning, Call Pilot, Ryerson’s Voice Mail system was out of service for 15 mins. Continue reading
Emergency upgrade to perimeter firewall
The perimeter firewall is scheduled to be upgraded at 6:00 am, Friday, December 17. Continue reading
Posted in All Categories, Internet
Tagged Internet
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System outage on Dec. 28, 8:00 AM – 8:00 PM
On Tuesday, Dec. 28, 2010 between 8:00 AM and 8:00 PM, CCS is planning to upgrade 2 production SAN (storage) appliances to the latest version of the software, as well as applying a number of patches. Continue reading
Posted in All Categories, eHR, eResources, my.ryerson, RAMSS, RMail
Tagged eHR, email, my.ryerson, RAMSS
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Major systems restored after a switch failure at 9:30 AM
As of 10:30 AM this morning, the my.ryerson portal, RAMSS, eHR, Library eResource and other applications were returned to service following the outage that began at 9:30 AM. Continue reading
Posted in All Categories, eHR, eResources, my.ryerson, RAMSS
Tagged eHR, my.ryerson, RAMSS
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